Avaliações (31.534)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
9 de outubro de 2024

Great service! Raphael was very helpful! Answered all my questions on time!

Cartifya
Estados Unidos
3 dias usando o app
DSers deixou uma resposta 15 de outubro de 2024



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 de agosto de 2024

Great Live Chat Service to help me with a specific need. An overall great experience of this app so far

My Store
Reino Unido
6 meses usando o app
DSers deixou uma resposta 29 de agosto de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17 de setembro de 2024

I had a chat with Jacinta and it was very informative and helpful. Jacinta was quick at answering the chat and gave me the information I needed. Thank you,Jacinta.

Hustle & Bustle Designs
Estados Unidos
25 dias usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 de novembro de 2024

Me resolvió todo de una manera amable y clara.

SmartGearPhone
Espanha
3 meses usando o app
DSers deixou uma resposta 1 de dezembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 de agosto de 2024

I've been using DSer for a while now, and it has completely transformed the way I manage my dropshipping business. The app is incredibly user-friendly and efficient. But what truly sets DSer apart is their outstanding customer support. A huge shoutout to Jacinta for being exceptionally helpful and responsive.
She went above and beyond to assist me with my questions and made sure everything was running smoothly. I couldn't be happier with the service and support I’ve received. Thank you, Jacinta, and the entire DSer team!

Evora Plush
Reino Unido
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 27 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de setembro de 2024

I must say Sandy helped me alot when I ran into trouble fulfilling an order in dser. She was very helpful and accommodating. Thanks alot. 10/10.

Edu Kiddy
Nova Zelândia
7 dias usando o app
DSers deixou uma resposta 18 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15 de setembro de 2024

I chatted with Celia and it was very helpful.
This app is also great for connecting Aliexpress products to your Shopify store.

BABABAD
França
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 17 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

9 de setembro de 2024

Amazing app. It makes dropshipping very easy and simple. Their customer service is also very good, they respond very quickly and always have an answer to my questions. A big shoutout to Rita for all the help

Glowing Gadgets
Reino Unido
17 dias usando o app
DSers deixou uma resposta 10 de setembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de agosto de 2024

I had a great experience working with Vivian. She was incredibly helpful in resolving a tricky fulfillment issue on my Shopify store using DSers. Vivian quickly identified the problem and guided me through the steps to fix it, ensuring that my order could be processed smoothly. Her expertise and prompt support made all the difference. Thank you, Vivian, for your outstanding service!

Openly Gay Animals
Canadá
5 meses usando o app
DSers deixou uma resposta 19 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de agosto de 2024

Rita on the help messenger was very helpful and patient with me as I navigated through the download process. I'm new to all of this and she took the time to make sure I was doing things correctly and even sent me screenshots to ensure I was on the right page. Over the top effort! Thanks Rita!

Tailwaggers Pet Emporium
Canadá
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 25 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team