Avaliações (31.336)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
19 de dezembro de 2024

Chrissy, then Zoe, Zico and Stella helped me solve my problem always staying nice and efficients. The answers are quick and productive. Thank you very much to make it easier when the situation is so annoying

WarMeUp
França
3 meses usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 de novembro de 2024

DSers has been a fantastic tool for my Shopify store. The integration was smooth, and their user interface is very user-friendly. I had an issue with an order, but their customer support (thank you Lena!) was quick and incredibly helpful. The automation features and variety of shipping options make managing my store much easier. Highly recommend!

Ellemain
Países Baixos
21 dias usando o app
DSers deixou uma resposta 5 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23 de novembro de 2024

Sandy was very helpful and did her best to resolve my problems and gave me better understanding of why they are happening.

JELESACK
Reino Unido
Mais de 2 anos usando o app
DSers deixou uma resposta 25 de novembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 de dezembro de 2024

⭐⭐⭐⭐⭐

I’m very new to this, so I tend to have a lot of questions that need to be explained in a simple and clear way. Maria was incredibly kind and patient with me. She took the time to provide precise answers and explained everything in a way that made it easy for me to understand. Her guidance gave me the confidence to make the suggested changes. I truly appreciate her support!

EZSELLZ.COM
Reino Unido
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 3 de dezembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

8 de dezembro de 2024

I had an issue with my product variant. Vivian helped me resolve it satisfactorily.

New Encounters.store
Japão
Mais de 2 anos usando o app
DSers deixou uma resposta 9 de dezembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de outubro de 2024

Lydia helped me out big time with using DSers and helping me fulfill an order. I am new to dropshipping and this is the support I needed to get on my feet and figure this out. Linda is the type of people that make customer service support simple and easy. Thanks again!

High Society
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 27 de outubro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 de dezembro de 2024

Elora was the best assistant that i could have asked for. She had an answer for every request, stayed patient with me and solved my issues within minutes. Thank you very much!

Eterno
Alemanha
4 meses usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de dezembro de 2024

Maria was amazing. Made a very complicated process very simple. I'm looking forward to working with the helpline as I grow my online business.

thank you

Voleaz
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 9 de dezembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de novembro de 2024

I would definitely use this app and if I ever need assistance I truly hope I get Neva to help me. Neva was eager and willing, helpful and knowledgeable. You can't ask for more. Thanks, Neva!

Forever Spring & Things Gift Shop
Estados Unidos
10 meses usando o app
DSers deixou uma resposta 20 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15 de novembro de 2024

DSers is the only properly working Dropshipping product importer on the Starter Plan, and it's still amazing. Very easy and fast to use, I love it. Also the customer support Zico is very friendly and very helpful.

Memory Chain
Reino Unido
4 meses usando o app
DSers deixou uma resposta 17 de novembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team