Avaliações (26.030)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
14 de maio de 2024

I needed to get DSers disconnected from a Shopify store that was already deactivated. I opened a chat with DSers and Rin responded straight away. Rin first of all checked with me that I was aware this would delete all the DSers data associated with that store and that I wanted to go ahead. After that it took only a minute and the issue was cleared up. Very courteous, helpful, and efficient support from Rin and DSers.

Store1
Reino Unido
17 dias usando o app
DSers deixou uma resposta 15 de maio de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22 de março de 2024

This was my first order fulfillment, and Wendy went out of her way to help me complete it. She was very patient with all my questions and very professional. She screenshot everything to make it easy for me to understand. She really took her time to explain and made sure I understood the process. I am beyond satisfied and grateful that Wendy was the person who helped me complete my first online order fulfillment as the first time shop owner. Once again, Thank you so much, Wendy!!

MK XCLUSIVE
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 24 de março de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

8 de junho de 2024

A really nice support team which gave me the exact answer which I needed. I had the chance to chat with Sherry and we managed to figure out my case in minutes. The app also provide a good solution for any dropshipping business.

Zoo Bestie Shop
Bulgária
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 10 de junho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

31 de maio de 2024

The DSers-AliExpress Dropshipping support team surpasses expectations with their unparalleled responsiveness and expert guidance. Their dedication to resolving issues promptly and providing valuable insights ensures smooth operations and maximum profitability for my dropshipping business. I highly recommend their services to anyone seeking exceptional support in the world of e-commerce.

Zuandra
Suíça
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 2 de junho de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10 de abril de 2024

I had a quick question about the fulfilment and tracking and got an answer within 2 minutes from Isla. The platform can be a little overwhelming sometimes but their support team is A+ and so quick to help

McCullough Motorcycles
Nova Zelândia
8 meses usando o app
DSers deixou uma resposta 14 de abril de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 de maio de 2024

Im new to dropshipping and needed a bit help with importing already existing products from my shopify store and Wendy from livechat support helped me to do so, even tho i didnt really know how to explain my issue it turned out to be very easy.

BlendyBoost
Polônia
18 dias usando o app
DSers deixou uma resposta 15 de maio de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de maio de 2024

I've been using this app for my online shop, and it has truly made our fulfillment process better. It's the perfect app for managing orders, inventory, and shipping efficiently. What stands out the most is their excellent customer support. I had an issue, and Aimee from their support team assisted me immediately, resolving my problem quickly and professionally. Highly recommend this app!

OMNYFIT
Alemanha
15 dias usando o app
DSers deixou uma resposta 26 de maio de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de junho de 2024

Sherry did such a wonderful job in resolving my order today. She helped me walk thru the process of removing and resubmitting my customer's order. She was very pleasant and extremely patient as this is not a quick solution. Truly appreciated her help today - job very well done, thank you!!

310 Roots & Co
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 5 de junho de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de maio de 2024

Amazing work from Lily, she sorted out my issue in 1 minute! quick and concise. thank you

Sovardi
Reino Unido
Mais de 1 ano usando o app
DSers deixou uma resposta 12 de maio de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 de junho de 2024

Support rep Vivian was very helpful. I recommend their services.

MyMIYAKA
Estados Unidos
Quase 2 anos usando o app
DSers deixou uma resposta 10 de junho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team