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I had an issue when fulfilling my order and received a great support from Irene who was fast and very detailed in helping me.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
This app and their customer service is the absolute best on Shopify. Best experience thus far. I will be dropping all other supplier apps and going solely with Dsers due to their willing and ease of getting assistance when needed .. . 2 thumbs wayyyyyyyyyyyyyyyy up! Great Job Sally, you are a gem.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I have never had such great customer service in my entire life. Quick and clear. I would suggest all of you to invent a problem so that you can have the same experience as I did. She was very patient, polite, and friendly.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
A really nice support team which gave me the exact answer which I needed. I had the chance to chat with Sherry and we managed to figure out my case in minutes. The app also provide a good solution for any dropshipping business.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I am new to all these apps that go along with E-commerce and dropshipping, as I'm still learning. I needed help logging into my account and reached out to DSers on FB Messenger. Sherry replied with a solution within 3 minutes! Excellent service! I highly recommend! If I didn't have someone like Sherry to help me it would make this harder for me to keep going.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I would definitely recommend this app, because everything you need is provided and if there is an issue, customer support is always there to answer any question and concern about your store and product imported. It is worth it.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I am VERY pleased with the service assistance from Ralla% she explained everything very quickly and clearly and showed% I WOULD HAVE MORE OF SUCH AWESOME EMPLOYEES!!!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
DSers app works really well and can be used with a lot of functionality for free. Customer service and live chat is good with helpful support staff who can actually resolve issues such as Lennon who was top notch.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
The DSers-AliExpress Dropshipping support team surpasses expectations with their unparalleled responsiveness and expert guidance. Their dedication to resolving issues promptly and providing valuable insights ensures smooth operations and maximum profitability for my dropshipping business. I highly recommend their services to anyone seeking exceptional support in the world of e-commerce.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Support rep Vivian was very helpful. I recommend their services.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team