Avaliações (31.540)
Refinar
-
Por avaliação
Good Customer service. Thank you Selena for your quick and clear replay.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Excellent. I had issues with setting up not bcos of the app but bcos I'm very new to dropshipping. The advisor was very professional and very helpful There was not a question she struggles with and her directions and guidance were complete and highly informative. I'm grateful.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
very good service.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Blanca was super helpful with trying to resolve my Dsers issue on Temu. Ultimately I had to reach out to temu but Blanca was definitely helpful, friendly and knowledgable. Thanks for your help!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Isak was so fast, he work on my problem very fast!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Very helpful agent Neva and my question was answered very professionally.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Tinha umas dúvidas com relação ao uso correto do app e recorri a ajuda do suporte pelo Messenger e o atendente Ivan me ajudou com muita eficiência! Estou muito feliz e satisfeita com o atendimento que ele me prestou, pois tirou minas dúvidas e me deu uma informação valiosíssima ao qual me ajudou muito!
Muito obrigada!
I had some questions about the correct use of the app, so I reached out to customer support via Messenger. The representative, Ivan, assisted me with great efficiency! I am very happy and satisfied with the service he provided, as he not only answered all my questions but also gave me invaluable information that was extremely helpful!
Thank you so much!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Parabéns a plataforma Dsers, vocês dão um show no quesito Atendimento ao Cliente. Por meio da Sandy, consegui solucionar um problema técnico que sem ela não teria como resolver. Foi extremamente cuidadosa, atenta, segura e sobre fazer as perguntas certas para chegar à solução. Parabéns Dser, parabéns Sandy e obrigado!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
La communication n'est pas facile malheureusement. La personne n'a pas compris ce que je demandais et c'est finalement moi qui ai trouvé la finalité du problème.. Je remercie quand même cette personne de m'avoir consacrée du temps.
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Aimee was helping me with screenshots that Aimee took and explained kindly. Appreciate your efforts.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team