Avaliações (31.742)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
9 de setembro de 2024

I contacted customer service via Messenger. A service representative named Rfimp answered very quickly and solved the problem to my satisfaction

ELECTRO ONLINE
Israel
Quase 3 anos usando o app
DSers deixou uma resposta 10 de setembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your ...

28 de março de 2024

While DSers is a powerhouse, it has some reasons to be concerned about privacy. Twice now it asks me to relink my AliExpress account, it takes you to a screen that doesn’t look like AliExpress login screen, and both times I login and google says “Your password has been found on a data breach. Change it now!” So I changed it. I contacted them and said they got hacked but they said I did not. Then ...

The Autistic Innovator
Estados Unidos
Quase 2 anos usando o app
DSers deixou uma resposta 31 de março de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to ...

26 de outubro de 2024

chrissy gave me a informative data.I recommend her and appriate her

Premium Parts
Paquistão
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 27 de outubro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us ...

13 de maio de 2024

Customer service is very good, they are always right there for me when I need them and as a new user, I feel very supported. However it can take hours on chat to resolve things and spread through the week this has been very disruptive for my work. Today I spent over 4 hours on an error that has cost me in time and money which was due to their mixed information and lack of clarity. The 4 stars is ...

Garden Gorgeous
Reino Unido
9 meses usando o app
DSers deixou uma resposta 14 de maio de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help ...

6 de setembro de 2024

I contacted dsers for a payment issue and got fast replies

Studenttimes Shop
Canadá
4 meses usando o app
DSers deixou uma resposta 8 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we ...

8 de setembro de 2024

Very good costumer service, i love it. They are so fast, can't believe it. The app interface isn't but she was very helpful. Krystal asked for the review so here it is!

Awesome Finland Shop
Finlândia
19 dias usando o app
DSers deixou uma resposta 9 de setembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us ...

24 de setembro de 2024

The support team is patient and resourceful in helping you get the information you need.

ProducTrends
Estados Unidos
12 dias usando o app
DSers deixou uma resposta 8 de outubro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us ...

3 de setembro de 2024

Jesse was a big help. He/she solved my problem very quickly and was very courteous in the process. I appreciate the quick responses.

Prime Care Products
Estados Unidos
12 dias usando o app
DSers deixou uma resposta 5 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we ...

23 de agosto de 2024

The app is easy to use for setting up your Shopify store. Support is attentive and friendly.

Clair & Co.
Estados Unidos
7 meses usando o app
DSers deixou uma resposta 25 de agosto de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel ...

19 de setembro de 2024

I'm appreciate, It's first time to make Aliexpress ,DSers account and i had issues with connecting and requested for help support ,then i received the greet service support to help me with my account.

TrendyCase
Austrália
1 dia usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. ...