DSers‑AliExpress Dropshipping

I’ve used this app on & off for a while now. It’s easy to use & synch inventory. Jeffery was especially helpful when I messed up my account. Even answered in the middle of the night within minutes & got me working again. Excellent customer service

I've been using the DSers app for a while now, and it has completely transformed the way I manage my dropshipping business. The interface is user-friendly, and the app makes it so easy to find reliable suppliers, import products, and manage orders. Customer support is fantastic to, they’re always quick to help with any questions. Overall, DSers has made my business smoother and faster than I ever expected!

I want to share my appreciation for Sandy from DSers customer service. Sandy provided exceptional support, resolved my issue promptly, and made the process smooth and hassle-free. Thank you for such excellent service

I want to take a moment to express my sincere gratitude for the outstanding support provided by Rita. I was facing a frustrating issue where the payment window in Dsers wasn’t loading fully, which prevented me from processing my order on AliExpress. After trying multiple troubleshooting steps on my own, I reached out to your support team.

Rita’s response was quick, professional, and incredibly efficient. She resolved my issue in just a few minutes, guiding me through the solution with clarity and patience. Her knowledge, dedication, and friendly attitude turned what was a stressful situation into a seamless experience.

Thanks to her, I was able to complete my order successfully and keep my business running smoothly. I truly appreciate her exceptional service and wanted to share my positive experience with your team.

Rita is a fantastic asset to your support team, and I hope she receives the recognition she deserves for her excellent work.

Thank you again, and keep up the great work!

Extremely happy with the customer service from DSers. I was assisted by Vivian who solved my issue in minutes. You don't get this type of speed and quality of service from other third-party apps usually. 10/10

I needed help and fast. Because I never know what I'm doing here. I reached out to chat and after a brief wait I got Selena and she saved me fast. She was polite and lovely. My issue was fixed immediately and it was definitely my fault but she was confident and got me through it!

Blanca was so super nice and helpful in helping me find what I was looking for!

I had my first sale which I needed to forward for fulfillment by Dsers. I later was informed that the vendor did does not mail to my customer's country. I need to update vendor and was a little worried about it. I finally found a new vendor and needed to link them, but I didn't know how. Blanca was then helpful in navigating me to the proper area.

So grateful for Blanca and the time she too to help.

Thank you!!!

Such A great experience with the fastest Customer Services by Vivian. I got a problem related Dsers and Vivian solved it very quickly in less then 2 Minutes . Thank You Vivian

It was a pleasure working with Esfania today. While I was off on a rabbit hole, the information I needed was right before my eyes in the order of details. Esfania helped and showed a tremendous amount of patience in helping me, especially during this fourth quarter. Ali Express has a good employee with Esfania. Thank you very much!

Today, I was assisted and helped by Celia with a very complicated problem with one order. She helped me solve the problem successfully! She was so nice, polite and patient! I was impressed about the service I got! Thank you so much Celia for your time and help! Great job!