DSers‑AliExpress Dropshipping

I had a problem, every time I would "push to store" it automatically set the product as "active" on Shopify. I contacted DSers, to my surprise the wait time was less than 1 minute! I literally messaged at 4:59 pm and at 4:59 pm I was responded!

Now I was answered by Chrissy, may I say Chrissy was amazing and very professional. Chrissy literally sent me THREE PICTURES to show me HOW TO do something on DSers, WITH captions to clarify it even further! The level of patience and professionalism Chrissy displayed was phenomenal! This lady broke it down for me so simply. The service I received was so professional by her.

Chrissy told me that she will "record the information you provided and report it to the relevant internal departments." So that the features on DSers will be easier for all users and future users.

I am very happy Chrissy did not make me wait at all when she responded to my message on messenger. And it is very evident she had a lot of knowledge about what she was talking about.

Overall, I am pleased with DSers and the customer service I received from Chrissy. I highly recommend DSers for everyone. I hope the feature I recommended will be available as an option soon for all DSers users! I wish everyone good luck in their businesses. Keep up the hard work everyone!

Live chat support agent , Maria was incredibly quick and knew exactly how to fix the issues I had , thank you.

DSERs is really great and uncomplicated and makes the work a lot easier.
The support (especially Aimee) is great and was able to help me with my problem within a few minutes, which would probably have taken hours to identify.
I can only recommend it

Today Sandy from DSers team , helps me with a some issue at my account, she is efficiency, and a highly personalized approach, It felt like having an expert at my fingertips, always ready to help!

I had the most amazing service from a lovely Woman named VillaNelle!

Excellent service! Answered all my questions that needed to be answered! And all my problems were solved that I was, having trouble with on DSers!

Overall, Excellent service!

I had a great experience communicating with Teresa. He clearly explained everything, and resolve my issue Thank you, Teresa, for your excellent support and for ensuring everything was clear and helpful

I am very glad to work with this application, and the support team is very comfort and fast. I'll def recommend this application for the newest dropshippers! Thanks, team!

Hi,

I had an amazing experience. The customer support team was friendly, attentive, and really went above and beyond to help me with my issue. They responded promptly and resolved everything in one message. I would definitely recommend them. Thank you!

Thanks!

This app is phenomenal and everyone that works there has been super helpful with any issues I have. Zoe has been especially helpful with everything I need and has been so nice in all of her responses. :)

Adele assisted me today. I received very fast and well-describing answers on my questions! People like this really save time and I do not feel lost using the platform. Appreciate it! Thank you a lot!