Avaliações (26.035)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
14 de fevereiro de 2024

Je suis vraiment satisfait du service de Vivian, il m'a aider un résoudre un problème qui allait me prendre beaucoup de temps, mais grâce a lui le problème a été résolu en quelques minute.

Très professionnel. Merci encore Vivian

Quai Des Amours
Estados Unidos
5 meses usando o app
DSers deixou uma resposta 16 de fevereiro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

7 de maio de 2024

I was very well looked after by Myra, excellent service and quick solution

Coletivo Compras
Brasil
Aproximadamente 19 horas usando o app
DSers deixou uma resposta 8 de maio de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de fevereiro de 2024

Estou extremamente satisfeito com a assistência fornecida por Cynthia durante minha interação com o suporte ao cliente. Encontrei-me em uma encruzilhada ao tentar importar produtos do Shopify para o Dsers, e Cynthia não só resolveu minhas dúvidas com eficiência, mas também foi além ao oferecer orientações sobre como adicionar avaliações e gerenciar o estoque do produto.

Sua abordagem profissional e atenciosa foi notável, e sua disposição para fornecer informações adicionais demonstra um compromisso genuíno com a satisfação do cliente. Cynthia não apenas resolveu meu problema imediato, mas também me capacitou com conhecimentos adicionais que certamente beneficiarão minha experiência com o Dsers e o Shopify no futuro.

Seu excelente serviço ao cliente não passou despercebido e é um reflexo direto da dedicação e habilidade de Cynthia em sua função. Estou extremamente grato pela ajuda que recebi e confiante de que qualquer futura interação com o suporte ao cliente será igualmente satisfatória.

Obrigado, Cynthia, pelo seu trabalho excepcional e pelo alto nível de profissionalismo demonstrado.

Treasures
Brasil
5 meses usando o app
DSers deixou uma resposta 16 de fevereiro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de fevereiro de 2024

The customer service from Lucia exceeded my expectations with their prompt responses and genuine willingness to assist. They went above and beyond to ensure my needs were met, making my experience highly satisfactory.

Moore Life Essentials
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 19 de fevereiro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8 de março de 2024

I had a problem with my Shopify order fulfillment using DSers, but Neva from DSers' customer service provided exceptional assistance. Neva quickly identified and fixed the issue, going above and beyond to ensure fixing of the problem. Neva's professionalism, expertise, and dedication to customer satisfaction were evident throughout the process. Thanks to Neva, I was able to fulfill my order. I highly recommend Neva and DSers for their stellar customer support. Thank you, Neva, for your outstanding help!

Urbaneer
Estados Unidos
15 dias usando o app
DSers deixou uma resposta 10 de março de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 de junho de 2024

Excellent service from Isak, Provide the right guidance:)
hope we work more together in the future

05boutique
França
Aproximadamente 13 horas usando o app
DSers deixou uma resposta 2 de junho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 de fevereiro de 2024

Sandy did a marvelous job and helped me within minutes with all my problems. She was always kind, nice and supportive. i can definately recommend.

Waldhaus
Alemanha
3 meses usando o app
DSers deixou uma resposta 21 de fevereiro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

15 de março de 2024

Wendy helped me so quickly and so efficiently, I didn't knew we could link multiple AliExpress accounts to the same Dsers account. Thank you for the quick response.

Éco Pure
França
8 dias usando o app
DSers deixou uma resposta 17 de março de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

6 de março de 2024

wow Via saved my store, i was getting orders and was fulfilling them the wrong way she helped me how to do it correctly and was able to place my orders accordingly and now my customers will have their product

Great Gifts Ideas
Estados Unidos
17 dias usando o app
DSers deixou uma resposta 10 de março de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de março de 2024

I had trouble with a few aspects and the Dsers team were very helpful and prompt in their response time

LumiLux
Austrália
11 dias usando o app
DSers deixou uma resposta 12 de março de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team