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selena was very helpful in helping me step by step with my problem using dsers. She had great customer service and support! I would recommend!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sandy was absolutely amazing! Her professionalism, patience, and expertise made all the difference. She went above and beyond to provide support, and I truly appreciated her dedication. If I could, I’d love to have someone like her on my team—she’s an incredible asset.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a great experience communicating with Teresa. He clearly explained everything, and resolve my issue Thank you, Teresa, for your excellent support and for ensuring everything was clear and helpful
Live chat support agent , Maria was incredibly quick and knew exactly how to fix the issues I had , thank you.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had an issue with an order fulfillment through DSers, and the customer assistant Aurora whom I spoke was absolutely fantastic! They were patient, knowledgeable, and guided me step-by-step to resolve the problem. Their quick response and clear communication gave me confidence in the process, and the issue was resolved faster than I expected. This level of support is rare and highly appreciated. Thank you for making the experience seamless and stress-free!”
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
This is my first using customer support and I am happy i reached out. Sandy is so pleasant and patient and got me going really really fast. She relived me of the anxiety i had whenever i opened the app.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Today Sandy from DSers team , helps me with a some issue at my account, she is efficiency, and a highly personalized approach, It felt like having an expert at my fingertips, always ready to help!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I recently encountered an issue with processing orders where payments weren’t syncing properly between DSers and AliExpress. Bianca from the support team went above and beyond to assist me. She responded promptly, guided me through troubleshooting steps, and provided helpful resources to resolve the issue efficiently. Her professionalism, kindness, and expertise truly stand out!
As a business owner, having such reliable support is invaluable. Kudos to Bianca for the dedication!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a great experience with DSers, especially with Wendy from the support team. She was extremely helpful, efficient, and responsive in resolving my issue. She made sure everything was taken care of quickly and professionally. Highly recommend the service!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
lena has been fantastic, ironed out all my problems, 100% worth every minute
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team