Avaliações (26.306)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
1 de maio de 2024

Things can get really confusing when you have a lot of orders. I am more than satisfied with the assistance given when i messed mine all up.
Also a good provider for drop shipping. Big selection of products that arrive in under 2 weeks most of the time.

Totally Tina's
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 5 de maio de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 de maio de 2024

Olivia was so helpful while processing my first order. She made sure everything is correct and helped me fulfil it till the end. I'm grateful that Dsers have such amazing live support

Kinkxx
Índia
26 dias usando o app
DSers deixou uma resposta 27 de maio de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

14 de abril de 2024

Isak's guidance on order fulfillment has been particularly remarkable. His thorough understanding of the Shopify platform allowed him to provide clear and concise instructions on how to fulfill orders efficiently. He patiently walked me through the process step-by-step, ensuring that I understood each aspect thoroughly.

What sets Isak apart is not just his knowledge, but his genuine commitment to customer satisfaction. He took the time to understand my specific needs and tailored his advice accordingly. Thanks to his support, I now feel confident in managing my orders effectively, which has undoubtedly contributed to the success of my store.

If you're looking for Shopify support that goes above and beyond, Isak is your go-to expert. I'm incredibly grateful for his assistance and wouldn't hesitate to seek his help again in the future.

Thank you, Isak, for your exceptional service!

InnoviQ Store
Emirados Árabes Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 15 de abril de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23 de abril de 2024

DSers is a very nice app allowing dropship with a perfect customer support line. My experience with Sally on the support line was amazing, she helped me solve my issues solving my problem and provided help deserving of at least 5 stars. Very fast responses, images with explanations, patience, and extreme kindness. Love it :)

Smart Chef Solutions
Portugal
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 24 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de maio de 2024

Selena is great in helping me out changing the order after cancelling. Thanks.

SimpleCute Things
Estados Unidos
Aproximadamente 4 anos usando o app
DSers deixou uma resposta 7 de maio de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27 de maio de 2024

Lena was amazing super helpful and was able to answer all my questions and guide me through the order process, amazing service!!!

Paws 'N' Claws
Canadá
3 meses usando o app
DSers deixou uma resposta 28 de maio de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 de junho de 2024

Neva was outstanding by providing quick and concise support. DSers really needs more people like them. I am truly appreciative of all their help and patience with me while assisting me in fulfilling an order

TheTechTokShop
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 23 de junho de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de março de 2024

I am new to DSers and had trouble getting orders synced. Selena helped me and I can now continue with my business. Quick response and very helpful. Thanks Selena!

Moderned™
Países Baixos
Quase 2 anos usando o app
DSers deixou uma resposta 21 de março de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17 de maio de 2024

It was a great and fast service from Ms.Colleen and professional work at the same time. I appreciate it. Thank you for the help. Ms.Colleen you were great.

FlexFit Emporium
Reino Unido
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 20 de maio de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 de junho de 2024

Villanelle, was very patient with me as I had internet difficulties, she was informative on what I needed to do next and kept me updated as I waited for the internet to speed up, she had professional customer service skills which made me secure that I chose the right drop-shipper.

Cozy Cloth Haven LLC
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 4 de junho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team