Avaliações (31.269)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
17 de dezembro de 2024

Fantastic service! They were so patient and helped me out until my issue was fully resolved. Really impressed!

Seraphina Baby Shop
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 de novembro de 2024

Luna was the helper today! i have some decent sales recently with Ali products, i meant you need to choose the correct ones. but thanks again.

Bizarre Fit
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 14 de novembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

27 de novembro de 2024

Selena is excellent. Very patient and efficient. Identified my problem quickly. Big thanks.

Intimate Circle
Hong Kong, RAE da China
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 28 de novembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 de outubro de 2024

I had an issue with my Shopify store, and Luna from DSers support was an absolute lifesaver! She was incredibly helpful, patient, and quick to respond to my questions. Luna guided me step-by-step through the solution, making sure I fully understood each part of the process. Her support made a huge difference, and I felt genuinely cared for as a customer.

Big thanks to Luna and the DSers team for their exceptional support and for providing such a fantastic tool that simplifies dropshipping with AliExpress. Highly recommend both the DSers tool and their support team!

All State Market
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 27 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22 de novembro de 2024

I just had a chat with Luna and it was so helpful for me. She was very supportive and gave some good advices, very fast and friendly. I spent to many hours with my problem in advance and with her help it was solved quickly

SoapSaver
Suíça
2 meses usando o app
DSers deixou uma resposta 24 de novembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de outubro de 2024

I've only been using Dsers for a few days and so far it's been working very well. It is very practical and simple. Even the free version helps a lot now in starting our store. I needed help and the service was very quick and efficient! Soon we will be making more sales to have the paid version and help us even more.

We Love Bargain
Portugal
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 16 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

17 de dezembro de 2024

I was very pleased with the clear and efficient way in which Rin converted the entire process. This demonstrates the high level of commitment and professionalism of the DSers team. Rin, know that this type of service makes all the difference and strengthens the trust in partners like you.

InovaShip
Brasil
2 meses usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de outubro de 2024

I had some initial problems and my first order I could not forward to Ali express by myself then I contacted Luna support and all my problems were solved in 10 minutes. I have never contacted such a problem solver support as Luna. Thank you very much. Nice that you exist.

Buyingshop
Alemanha
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 15 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9 de outubro de 2024

Great support and great features! just had a wonderful customer service experience with Wendy and am extremely happy with this

XVI Latorre
Austrália
Mais de 3 anos usando o app
DSers deixou uma resposta 15 de outubro de 2024


Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 de novembro de 2024

Thanks to Rfimp! He replies so fast and understands very well my concern and question and being funny and nice. 5 stars!

LampaShop
Hong Kong, RAE da China
12 meses usando o app
DSers deixou uma resposta 2 de dezembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team