Avaliações (31.349)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
16 de dezembro de 2024

Chrissy was my agent today and she helped me to better understand the process thoroughly. I am now more knowledgeable and equipped on how to engage and work with suppliers to retain customers. Thank you .

BeUrBestBeautiful.com
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 de novembro de 2024

DSERs is really great and uncomplicated and makes the work a lot easier.
The support (especially Aimee) is great and was able to help me with my problem within a few minutes, which would probably have taken hours to identify.
I can only recommend it

Pamaro
Estados Unidos
25 dias usando o app
DSers deixou uma resposta 10 de novembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de novembro de 2024

I just had a great experience with DSers support. The support team member Raphael have provided me with wery quick (literally, immediate) responce, friendly attitude and clear and correct answer to my question.
I really appreciate this.

Anitho
Ucrânia
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 1 de dezembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 de outubro de 2024

Absolutely amazing service from Sandy! Every question I had was answered in detail, and every issue I encountered was resolved efficiently. Sandy guided me through the entire process, making everything smooth and easy. Highly recommend DSers for their exceptional customer support!"

Lacy Shore
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 29 de outubro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 de novembro de 2024

This app is phenomenal and everyone that works there has been super helpful with any issues I have. Zoe has been especially helpful with everything I need and has been so nice in all of her responses. :)

The Collective Craze
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 12 de novembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22 de novembro de 2024

Adele support was amazing! She quickly helped me with my issue and explained everything clearly. Her friendly attitude made the whole process so much easier. Thank you, Adele, for the great support!

The Dog Face
Canadá
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 24 de novembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

12 de novembro de 2024

I had a great experience with Gloria DSers support team. My representative was helpful, and responsive, and managed to resolve my issue efficiently. They guided me through the process with clear instructions, making sure I understood each step. I appreciate their patience and professionalism in addressing my concerns. Thank you for the support

SpadesColection
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 13 de novembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de dezembro de 2024

Overall, the app works great. Had one issue placing one of my orders, and Zoe resolved it for me quickly!

Stride Gear
Canadá
5 meses usando o app
DSers deixou uma resposta 9 de dezembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 de novembro de 2024

The app has quite a few bugs but customer service is quick.

Jewelry Boxes
França
12 meses usando o app
DSers deixou uma resposta 2 de dezembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4 de dezembro de 2024

I am very pleased with the help I received from Vivian in completing my order. Vivian was attentive and quick to assist, especially in handling details related to the address and required information. Thanks to Vivian's clear guidance, I was able to finalize my order smoothly. Thank you, Vivian, for your professionalism and dedication!

The Peacel
Canadá
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 9 de dezembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team