Avaliações (30.329)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
6 de junho de 2024

The representative I spoke with was not only professional but also incredibly friendly. They made me feel valued as a customer and took the time to listen to my issue attentively. It was refreshing to interact with someone who genuinely seemed to care about resolving my problem.

Thanks Vivian

Blossom&Lace Boutique
Canadá
4 meses usando o app
DSers deixou uma resposta 10 de junho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 de julho de 2024

Easy and fast explanation. Thank you.

Anime Junkies
Austrália
4 meses usando o app
DSers deixou uma resposta 14 de julho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10 de julho de 2024

Maria helped me a lot. Thank you very much for the great service

Luvanov
Áustria
22 dias usando o app
DSers deixou uma resposta 11 de julho de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 de maio de 2024

I had spoken with a member of staff called Sally. They was so much help and explained more than I needed to know (which I actually needed to know). The app in general is great to use and when you get used to using everything, dropshipping becomes so much easier and you can list and sell items in a matter of minutes.

Thanks

HodgsonHome

HodgsonHome
Reino Unido
5 meses usando o app
DSers deixou uma resposta 2 de junho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de junho de 2024

I should mention my great experience through their customer service specially Blanca to help me find out about the usage of Dsers app. They responded to me quickly and solved my issues. I think it is the best app. I recommend it.

Furrykittypuppy
Reino Unido
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 16 de junho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9 de setembro de 2024

Great service

Opium Accessories
Irlanda
9 dias usando o app
DSers deixou uma resposta 10 de setembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

31 de maio de 2024

I was working with Lena at DSers Support Team and her services was excellent ! She was not only extremely prompt but also provided the right guidance! Amazing!!

Sporticaa
Canadá
11 meses usando o app
DSers deixou uma resposta 2 de junho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

13 de junho de 2024

I would like to share my previous experience with Mr Chris from Dsers team, he was very proactive and helpful in a very short time he described to me how to solve my issue in my account while pushing few products separatly to Shopify. Chris is a good example of hardworking agent and has all it takes to be promoted and help exceed customer expectations just like he did with me. Good work Chris and thank you once again.

All the best

Pretty Plaza
Eslovênia
21 dias usando o app
DSers deixou uma resposta 16 de junho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de maio de 2024

Today we had an amazing customer service experience with Villanelle! She was fabulous! We were having an issues placing an order, and she tried everything to get us connected, which she did! I had to leave in the middle of the chat, and she stayed on, helping other people while I was gone and then helped me again! I have never had anyone do that for me before. Definitely a 5-star customer service representative!!

Snickby | Your Pet's Favorite Store
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 26 de maio de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de setembro de 2024

Gracias a Chloe arreglamos un problema que teniamos en nuestra pagina

Encuentra & Disfruta
Chile
6 dias usando o app
DSers deixou uma resposta 17 de setembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team