Avaliações (31.658)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
30 de agosto de 2024

I had problem with out-of-stock on my store. I contacted Dser to ask support and a staff named "Vivian" promptly gave me useful instructions with clear screenshots and videos. I managed to solve the problem quickly.

I'm happy with customer service from DSer and thanks again Vivian.

MyCoolThing
Austrália
7 meses usando o app
DSers deixou uma resposta 1 de setembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29 de setembro de 2024

Rin was a legend with me, helped me a lot, nice person

My Store
Austrália
3 dias usando o app
DSers deixou uma resposta 8 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 de setembro de 2024

Great support from Selena, very prompt and effective

CozLivio
Malásia
5 meses usando o app
DSers deixou uma resposta 4 de setembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 de setembro de 2024

Amazing customer service! Always willing to help right away!

Fluffy Pets World
Estados Unidos
5 meses usando o app
DSers deixou uma resposta 4 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23 de agosto de 2024

Dear DSers Team,

I wanted to take a moment to express my sincere appreciation for the outstanding support I received from your team, particularly from Rfimp. The assistance provided was not only prompt but also incredibly thorough and helpful.

Rfimp went above and beyond to ensure that all my questions were answered and provided clear guidance on how to optimize my use of the DSers platform. The level of professionalism and knowledge demonstrated was truly impressive, and I feel much more confident in managing my store's operations thanks to this support.

Please extend my gratitude to Rfimp for the exceptional service. I look forward to continuing to work with DSers and highly recommend your platform to others in the e-commerce community.

Thank you once again for your excellent service.

Anime Arcadia
Alemanha
Mais de 1 ano usando o app
DSers deixou uma resposta 25 de agosto de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

8 de setembro de 2024

great customer service & very nice support staff, the best ive ever experienced. So glad i got this app

Leighford
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 9 de setembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de agosto de 2024

Der Support von DSern hat sich schnell gemeldet und mir bei meinem Problem geholfen. Obwohl die technische Schwierigkeit bei meiner Bestellung auf AliExpress noch nicht vollständig gelöst ist, wurde ich umfassend unterstützt und erhielt hilfreiche Vorschläge zur weiteren Vorgehensweise. Der Service war freundlich.

bavoya
Alemanha
10 meses usando o app
DSers deixou uma resposta 28 de agosto de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de setembro de 2024

I am very satisfied with their professionalism, I had a problem and they helped me immediately, so what can I say and thank you for the help given to me.

Frosti
Itália
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 10 de setembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 de outubro de 2024

Sandy was very helpful with solving a problem I had when trying to get the app set up. Great service.

T700 Paddles
Estados Unidos
Aproximadamente 2 horas usando o app
DSers deixou uma resposta 27 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

31 de agosto de 2024

Excellent service, I'm thinking of Blanca who was so helpful and quick to analyze my situation. She was able to answer my questions and unblock my situation quickly. Thank you Blanca.

DIVANA
França
7 meses usando o app
DSers deixou uma resposta 1 de setembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team