Avaliações (31.660)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
7 de agosto de 2024

Thank you for your fast reply and awesome input Lena!!! I wanted to take a moment to express my sincere gratitude for the exceptional customer service you provided during my recent interaction with you.

Your professionalism, patience, and genuine care in addressing my concerns were truly remarkable. You went above and beyond to ensure that my issue was resolved swiftly and satisfactorily. Your attention to detail and commitment to excellence did not go unnoticed, and it made a significant difference in my experience.

Thank you for making a potentially stressful situation much more manageable and for exemplifying what outstanding customer service looks like. I am genuinely impressed and very appreciative of your efforts.

Ruflexed
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 8 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de abril de 2024

If I could give Isak "6-Stars" I would. He not only was able to resolve my problem... but even was able to provide some advise to avoid any future issues I might have. Really appreciate Isak, and the Dsers family. With respect, David - Another Satisfied Customer!

Jane's Island
Estados Unidos
Mais de 2 anos usando o app
DSers deixou uma resposta 10 de abril de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13 de setembro de 2024

Chrissy was incredibly supportive and took the time to explain how to solve my problem. Thank you, Chrissy!

Warmyz.com
Reino Unido
25 dias usando o app
DSers deixou uma resposta 17 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

20 de novembro de 2024

Rita was efficient in resolving my issue.

My Store
Estados Unidos
Aproximadamente 2 horas usando o app
DSers deixou uma resposta 21 de novembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 de agosto de 2024

I worked with Villanelle today and she was very patient , informative, helpful, and reassuring! I was given positive reassurance and my questions were answered swiftly and in terms I could understand. I could only hope that when I need help again ( and I will ) that I get Villanelle to guide me ! Thank you Villanelle for your outstanding support!

My Store
Estados Unidos
25 dias usando o app
DSers deixou uma resposta 8 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

9 de agosto de 2024

Ivan has been so prompt with assisting me with my concerns and has guided me through each step of the way. We need more customer support friendly workers like him. His hard work and dedication doesn't go unnoticed. Keep doing a great job!

TRACKD
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 11 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 de julho de 2024

Wendy is super quick with detecting the issue I was mentioning and came up with clear solution (image + pointer). Super helpful and quick customer support.

BOND™ COLLECTION
Reino Unido
4 meses usando o app
DSers deixou uma resposta 1 de agosto de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de agosto de 2024

I've been impressed with DSers. The app is easy to use and has made managing my orders much simpler. Special thanks to Lydia for her outstanding support—she was quick, and helpful, and made the experience even better. Highly recommend!

KiddoB
Canadá
2 meses usando o app
DSers deixou uma resposta 18 de agosto de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6 de julho de 2024

im just starting out DSers, i was stuck on an issue on DSer, a customer support name "RFimp" helped me with the issue, now im gonna try to start building my site and products

Skull Noise
Estados Unidos
10 meses usando o app
DSers deixou uma resposta 7 de julho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 de agosto de 2024

I want to thank Isak for helping me with my issue. He was great and solved my problem! Thank you so much Isak!

KalinaKelly
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 20 de agosto de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team