Avaliações (31.661)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
7 de junho de 2024

Not only they're there for you 24x7 but the accurateness, the readiness and the welcomeness from their representants! In this case Isak who was detailed, quick and professional with my queries. He literally understood my questions, provided information super quick and THE MOST IMPORTANT he got the job done at the end.
I know I made the right decision using DSers!

Waves
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 10 de junho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de dezembro de 2024

Merci pour la rapidité de SAV beau travail

Zapidoo
França
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 9 de dezembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 de julho de 2024

Villanelle was amazing help today , very helpful on going through and sorting the issue i had with my first order.

thank you so much

Gizmo 4 U
Reino Unido
5 meses usando o app
DSers deixou uma resposta 29 de julho de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27 de agosto de 2024

Thank you Chrissy for your great support and providing solid instructions to help me resolve my issue with DSer products showing "sold out" on my shopify store front end.

CBJ Generals
Estados Unidos
7 dias usando o app
DSers deixou uma resposta 28 de agosto de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Data de edição: 23 de julho de 2024

I recently started setting up my dropshipping online store using the DSers app, and I am thrilled with the experience so far. The app itself is incredibly user-friendly, making it easy to import and manage products from AliExpress. However, what truly sets DSers apart is their exceptional customer service.

I encountered an urgent issue with importing products, and I was quite stressed about it. Fortunately, Maria from the support team responded very quickly to my request for help. She was incredibly kind and patient, guiding me through the troubleshooting process step by step. Thanks to her expertise and swift assistance, the issue was resolved in no time.

Maria's dedication and professionalism were truly impressive. She not only solved my problem quickly but also made sure I understood what went wrong and how to prevent similar issues in the future. Her support made a world of difference and allowed me to continue setting up my store without further delays.

I highly recommend DSers to anyone looking to streamline their dropshipping operations. The app is fantastic, and the customer support is top-notch. Special thanks to Maria for her outstanding service!

Thank you, DSers team!

Update: Raphael from DSers saved the day again with prompt and quick responses to my request!

My Store
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 7 de julho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de setembro de 2024

My experience was amazing! I was feeling so overwhelmed, but Vivan was so patient and supportive. I'm so grateful for her quick responses and her attention to detail when explaining the steps I needed to take resolve my issues. ❤️

Brook Harmony
Estados Unidos
26 dias usando o app
DSers deixou uma resposta 8 de setembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

6 de julho de 2024

Zina was amazing! she was able to help me solve my problem right away. She was also very kind and positive:)

TheRegalAve
Estados Unidos
Quase 2 anos usando o app
DSers deixou uma resposta 8 de julho de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de outubro de 2024

Ich empfehle dise App an alle ,weil ist sehr schnelle Information und ist sehr nett, und eine gutte App mir gefällt das sehr gut
Sehr Nettes Mensch Ich Danke Ihnen sehr

My Store
Suíça
7 dias usando o app
DSers deixou uma resposta 22 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 de setembro de 2024

servio di assistenza molto veloce

Star-Guy
Itália
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 8 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 de julho de 2024

Maria is incredible. She helps me with every problem, providing support and wisdom whenever I need it. Her patience and understanding make even the toughest challenges manageable. I can't thank her enough for her kindness and encouragement. She's not just helpful; she truly cares about my well-being. I love her so much. Maria is simply the best.

Hyperstone
Malásia
6 meses usando o app
DSers deixou uma resposta 18 de julho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team