Avaliações (31.540)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
25 de fevereiro de 2024

Great customer service. Aimee was very helpful in answering my questions and getting me to understand a process I was completely lost in. She shared screenshots and videos to help me find on my screen what she was referring to, which helped immensely. Should I ever need help again I hope I get her, because I know I will be getting great service.

DeadGalaxy's Diversified Space
Estados Unidos
Aproximadamente 2 anos usando o app
DSers deixou uma resposta 26 de fevereiro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de agosto de 2024

Sandy is amazing. They did a wonderful job helping me out getting my orders processed! Thank you for great customer service.

Roo
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 8 de agosto de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 de setembro de 2024

Really great assistance! immediate and helpful!

ASTRO MEDICA
Itália
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 18 de setembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 de setembro de 2024

Perfect help!!

KidsnFam
Suécia
3 meses usando o app
DSers deixou uma resposta 17 de setembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de setembro de 2024

Wendy a été d'une grande aide. je recommande cette application

storyofanime
França
11 meses usando o app
DSers deixou uma resposta 17 de setembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8 de julho de 2024

Do you know how sometimes you wake up and nothing is working right and everything is hard to do and understand? Yep. Had one of those and I fortunately landed on Lily for support! She helped me consolidate accounts and laid out every step quickly and efficiently. She makes you wish there was a way to request a customer service representative by name! Thank you DSers for hiring an incredible person!

LNOR
Emirados Árabes Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 9 de julho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

28 de fevereiro de 2024

I have had this app in my store for a little over a year and I absolutely love it. Their customer support is outstanding. Thanks, Holly, for your amazing support! There are always available when I run into any issues. The software integration with my store is flawless. I haven't had any issues with orders. Adding products new products is a breeze. I've tried others and this one in my opinion is the best.

Valor Gifts
Estados Unidos
Quase 2 anos usando o app
DSers deixou uma resposta 29 de fevereiro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de julho de 2024

I'm really satisfied with DSers features, which save a lot of effort to me, and their customer support especially with Rita, which guides me in my first steps to integrate the app with my store.

Ritzy4U
Emirados Árabes Unidos
5 meses usando o app
DSers deixou uma resposta 23 de julho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28 de agosto de 2024

Nice customer support with Rita :) Fast and efficient

gripti
Eslovênia
3 meses usando o app
DSers deixou uma resposta 1 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

25 de julho de 2024

Thanks for Olivia that she helped me today a lot She was polite gentle and verry operative by answering on my questions One more time Thank a lot Olivia I appreciate it

Eyeofday
Reino Unido
6 meses usando o app
DSers deixou uma resposta 29 de julho de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team