Avaliações (31.665)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
26 de março de 2024

Rating: ⭐️⭐️⭐️⭐️⭐️

Review:

I recently reached out to DSers customer support for assistance with an issue I was having with my account, and I had the pleasure of being assisted by Vivian. I must say, Vivian provided me with exceptional support that exceeded my expectations.

From the moment I initiated the chat, Vivian was prompt, courteous, and highly knowledgeable. She listened attentively to my concerns and quickly grasped the nature of the issue. What impressed me the most was her ability to provide clear and concise explanations, making it easy for me to understand the steps needed to resolve the problem.

Not only did Vivian resolve my issue swiftly, but she also took the time to ensure that I fully understood the solution and provided additional tips to optimize my experience with DSers. Her professionalism and dedication to customer satisfaction were evident throughout our interaction.

Overall, I am extremely satisfied with the level of service I received from Vivian at DSers. She went above and beyond to assist me, and her friendly demeanor made the entire process pleasant and stress-free. I highly commend Vivian for her outstanding support and commend DSers for having such a dedicated team member. Keep up the excellent work!

Sincerely,
Pet Purrfection Emporium

Pet Purrfection Emporium
Chipre
11 meses usando o app
DSers deixou uma resposta 27 de março de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de julho de 2024

I recommend this app. Very kind and fast customer service.
My dearest Olivia from Dsers team never lets me down.
Thank You!

Innovative Home
Tchéquia
10 meses usando o app
DSers deixou uma resposta 21 de julho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 de junho de 2024

I had a great conversation with Rfimp. He was very easy to work with guiding me through all of the necessary steps my store needed help with. DSers has never let me down with their customer service. Thank you!

Spray Bathroom Essentials™
Estados Unidos
10 meses usando o app
DSers deixou uma resposta 16 de junho de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3 de setembro de 2024

Great support from Selena, very prompt and effective

CozLivio
Malásia
5 meses usando o app
DSers deixou uma resposta 4 de setembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 de julho de 2024

Today I was passing with a problem upon processing an order to my store, but everything changes when I contacted Blanca, really helpful and fast. Blanca is really a professional one who helped me step by step in Dsers orders.

JewDazz
Egito
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 29 de julho de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 de agosto de 2024

Really good service from Sandy. Fast and easy steps to follow. Thank you very much

FlowOfFitness
Canadá
6 meses usando o app
DSers deixou uma resposta 21 de agosto de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4 de dezembro de 2024

O atendimento da Elora foi fantástico. Preciso, explicativo, cortês e rápido. Uma ótima consultora.

Cliquei Peguei
Brasil
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 5 de dezembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10 de setembro de 2024

Quick response to the problem I had. As well as I received comprehensive answers. I recommend!

Smart Devices Pro
Bulgária
14 dias usando o app
DSers deixou uma resposta 11 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5 de agosto de 2024

I'm very satistied of the service that was given to me by Vivian. Thank you so much

BargainSmartDirect.com
Estados Unidos
12 meses usando o app
DSers deixou uma resposta 6 de agosto de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de agosto de 2024

Maria is the best in asnwering to pressing issues about the pricing rules on product. Cleared my doubts and it was a seamless experience with Maria. I asked a lot of questions lol, yet she was attentive to my complaints and gave the right answer coupled with several illustrations and screenshots. It is awesome!

JAYD STORE
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 18 de agosto de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team