Avaliações (31.551)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
5 de agosto de 2024

It is my pleasure to give the highest rating to Selena from DSers!! Selena was the most professional, kind, and patient consultant that I have had the pleasure to deal with. Selena was very quick, and she solved my problems immediately. If I could give her 10 stars I definatley would do so. Thank you Selena.

Dream Soft Australia
Austrália
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 6 de agosto de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

28 de agosto de 2024

Nice customer support with Rita :) Fast and efficient

gripti
Eslovênia
3 meses usando o app
DSers deixou uma resposta 1 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

25 de julho de 2024

Hi, I came here to thank Dsers for your support. Great service and speed from Raphael

GugaMart
Brasil
Mais de 1 ano usando o app
DSers deixou uma resposta 29 de julho de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 de julho de 2024

I received excellent service from Aimee
Help even that I had difficulty understanding, was patient and positive
Thank you very much much appreciated!

Vent
Israel
7 meses usando o app
DSers deixou uma resposta 29 de julho de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Data de edição: 13 de agosto de 2024

Love this app and Dsers supporter Isak. You guys support me so quickly. Thank you guys so muchhh <3

Piloveart
Vietnã
4 meses usando o app
28 de julho de 2024

I had a question about refunds and how it works to cancel an order. Sia answered my question within a few minutes with great explanation. Thank you Sia!

Just Cats
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 29 de julho de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10 de julho de 2024

Title: Exceptional Customer Service Experience

I recently had the pleasure of interacting with Chrissy, and I must say the customer service was truly outstanding. Chrissy was incredibly fast, efficient, and attentive to my needs. Chrissy quickly understood my concerns and provided solutions that exceeded my expectations. Chrissy's professionalism and friendly demeanor made the entire experience seamless and enjoyable. I highly recommend Chrissy for the exceptional service and dedication to customer satisfaction. Thank you, Chrissy, for a job well done!

POMIPOOF
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 14 de julho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 de fevereiro de 2024

I've been on the phone trying to resolve some issues with my account for ten hours.
I seemed to be getting the run around from all your help. Just giving me one bandaid solution after another And not making sure my issue was resolved.
Finally the last representative by the name of Sandy Helped me and was able to resolve all my issues extremely fast and with percent accuracy.
Sandy is an extremely valuable asset for your company and for me.
She didn't waste time and knew exactly what she was doing and got this done fast and efficiently.
Please Thank her for me.

The others just wasted your company's time and money,
Not to mention MINE!

You Got Lucky
Estados Unidos
8 meses usando o app
DSers deixou uma resposta 16 de fevereiro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de outubro de 2024

great app and support provided by Blanca

Trendy Tail
Polônia
Aproximadamente 2 horas usando o app
DSers deixou uma resposta 20 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 de agosto de 2024

Ivan provided exceptional customer service in helping me set up the affiliate program on Dsers. His expertise and patience made the process seamless and stress-free. I'm truly grateful for his assistance and highly recommend his support to anyone needing help with the platform. Thank you, Ivan!

Pleased Heart
Espanha
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 4 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team