Avaliações (29.759)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
7 de maio de 2024

Holly was an amazing help to me in troubleshooting 2 orders from my Shopify Store. I am very new to this and she helped me learn so many things in a short time. Excellent customer Service and very patient with me as I worked through it.

The Fireside Foundry
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 9 de maio de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 de abril de 2024

I had an issue with the AliExpress website while trying to pay, so I contacted Dsers via Messenger. It didn't even take two minutes for them to respond, and the representative, Rfimp, assisted me and walked me through the steps via chat. I was able to solve the problem easily and quickly. Gratitude.

Pet Surfer
Austrália
Mais de 1 ano usando o app
DSers deixou uma resposta 18 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de junho de 2024

Blanca helped with a couple of challenging administrative issues. Polite, communicative, and very helpful!

The Spoiled Pet
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 23 de junho de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

31 de julho de 2024

Excelente servicio de ayuda
Me sacaron de un apuro

Tazimashop
México
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 2 de agosto de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

15 de maio de 2024

Sherry was knowledgeable, quick, and helpful. She resolved my issue and was very kind. Thank you for the support.

Momzy
Suíça
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 16 de maio de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 de julho de 2024

Sensacional o suporte do Isak, em pleno domingo resolveu meu problema!!

Zayalux
Brasil
3 meses usando o app
DSers deixou uma resposta 15 de julho de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de maio de 2024

I needed to contact support, I was helped by "Vivian"

I had the best customer service experience possible, and my problem was resolved.

(I don't speak English, I'm using a translator, sorry if it's incorrect)

Nice Shops
Brasil
6 meses usando o app
DSers deixou uma resposta 9 de maio de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 de maio de 2024

Sherry was amazing to help even on a Sunday afternoon. great job thanks for help

jumpy.ing
Índia
4 meses usando o app
DSers deixou uma resposta 27 de maio de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de maio de 2024

good app, although expensive. Chrissy at customer support was lovely and helpful! Thanks!

Madeinsea©
Grécia
Mais de 3 anos usando o app
DSers deixou uma resposta 12 de maio de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Data de edição: 20 de junho de 2024

It’s very functional and attends all my needs. Once I needed help, Tiffany was very kind to solve all my issues and questions, and what impressed me most was the time response. I thank you all the team for the support given. Kind regards, Daniela.

Feneco
Brasil
7 meses usando o app
DSers deixou uma resposta 5 de maio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team