DSers‑AliExpress Dropshipping

There is a bit of a learning curve to get used to using the app and I've had to approach the Helpdesk many times. I am so impress by how prompt and helpful the customer service reps always are. The app itself could do with some improvement to make it more user friendly but thank God for their customer support team who saves the day. My last support call was with Isla and she came through with all the advice, suggestions and screenshots. It took me awhile to familiarise myself but she was so infinitely patient. I can't recommend the Dsers Support Team enough!

From the moment I reached out to her, Rin demonstrated exceptional professionalism, expertise, and dedication.

Rin went above and beyond to understand my specific needs and provided tailored solutions that significantly improved my store's performance. Her in-depth knowledge of Shopify and AliExpress was evident in every interaction, and she patiently guided me through each step of the process, ensuring I felt confident and well-informed.

Thanks to Rin's support, my store is now running smoothly, and I've seen a noticeable increase in sales and customer satisfaction. Her commitment to excellence and genuine care for her clients make her an invaluable asset.

I highly recommend Rin to anyone looking for expert assistance with their Shopify store. She truly deserves more than 5 stars!

Thank you, Rin, for your exceptional help and support!

Warm regards, Chris Williams

Got back to me quickly and offered a solution I could work with. Great service.

After reaching out to another support site, I was so relieved when Chrissy took her time to figure out a solution. She provided me with exactly what I needed and is extremely knowledgeable of the Dsers platform as well as Shopify. I am so grateful.

Fantastic Tool for Streamlined Dropshipping! What stands out the most is the excellent customer support. Whenever I have a question or encounter an issue, the DSers team is quick to respond and incredibly helpful. Overall, DSers has significantly improved the efficiency of our business operations, and I highly recommend it to any dropshipper looking to take their store to the next level!

The service is awesome, especially with Celia who took time to answer all of my questions

I was served by Dsers CS Agent : "Ralla "
I gave her 5 Stars for the proffessional services, she was very helpful, patient and resolve my issue in few seconds and also gave me other keys in case I will have problems in the future...
I hope that the majority of their collegues have the same talent ...
Sincerely
Zone Solution

I was totally confused with the process of syncing to all these different stores and stuff. Wendy helped me and explained the process of how everything work and got my order back on track. Customer support is a huge part of why I choose a product and I received quick and good support.

Great experience! Wendy was very helpful and knowledgeable in resolving my issue.

She was able to quickly resolve the issue and was friendly throughout the interaction.

I was trying my level best online on shopify and looking for a resolution but after a full 30 min lookout for the same i tried the chat section and was able to get the solution of my problem in 5 minutes.

Thank Alot WENDY..

Krystal was super helpful and kind during the time she was helping me figure out a problem. She was able to solve it right away without any stress on my part. It was a pleasure working with her.