Avaliações (28.783)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
18 de setembro de 2024

I want to give a big shoutout to Isak from Dsers for providing exceptional support. He went above and beyond to help me solve my issues quickly and effectively. His professionalism and dedication made the whole process smooth and stress-free. Thank you, Isak, for your outstanding service!

Drive Pool
Estados Unidos
Aproximadamente 1 mês usando o app
10 de julho de 2024

I spoke with Aimee through live chat. She resolved my issue very quick. Would definitely recommend this app.

Plushie Paradise
Estados Unidos
Quase 3 anos usando o app
DSers deixou uma resposta 11 de julho de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 de agosto de 2024

Sandy helped me today with an order that needed some changes!! she was awesome and friendly and it went smoothly!! Thank you Sandy :)

Heart Whimsy
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 21 de agosto de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de agosto de 2024

Lena helped me with my questions, and even pointed out the issues with my account I wasn't aware of.
The app takes some time to get used to, but their customer service is amazing. Would recommend.

XY thread
Estados Unidos
30 dias usando o app
DSers deixou uma resposta 20 de agosto de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Data de edição: 22 de julho de 2024

Exceptional support by Ivan. He was helpful, provided screenshots step by step and guided my efforts to correct a product import glitch. I am highly satisfied with Ders and the support of Ivan! Will definitely recommend! Myra was also phenomenal in helping me on another occasion!

Orionis Products
Canadá
8 meses usando o app
DSers deixou uma resposta 17 de julho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 de setembro de 2024

I had the pleasure of working with Wendy, and I couldn't be more impressed with her professionalism and dedication. She was incredibly responsive, always willing to go the extra mile to ensure that every detail was perfect. Wendy's expertise and knowledge made the entire process smooth and stress-free. Her friendly demeanor and clear communication made it easy to work together, and I would highly recommend her to anyone looking for top-notch service. I'm absolutely satisfied with the results and look forward to working with Wendy again in the future!"

HousePaws
Emirados Árabes Unidos
5 dias usando o app
DSers deixou uma resposta 11 de setembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

12 de junho de 2024

I had some problem logging into my Account and seek help from the DSers Support Team and Colleen attended to me. My conversation with her was interrupted by my busy work and I could not response to her questions. But she was very patient and helpful and solved my problem even after few hours I got back to her, thank you very much. So far, with my experience dealing with LIVE Chat etc, DSers always provide the best service.

finfree8298
Malásia
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 13 de junho de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de agosto de 2024

Vivian helped me very professionally. She spoke to me very friendly. Her service is really an added value. Really a topper. Thanks to her help I can now continue with my store. Thanks again Vivian, you are the best.

LIENNTJE GLOBAL
Países Baixos
24 dias usando o app
DSers deixou uma resposta 1 de setembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de agosto de 2024

I had a little technical issue with the App that I could not solve, resulting in me contacting the Live chat. I received really quick support from Chrissy from DSers Support Team. Her help was really fast and detailed, which helped me resolve the issue immediately.

Really good experience with the support, thanks a lot!

Ackem
Alemanha
16 dias usando o app
DSers deixou uma resposta 27 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

31 de julho de 2024

Raphael is a good person him helped me a lot understanding how everything work from the aliexpress side to the Dsers side, thank you guys and thank you Raphael

Hideastore
Itália
8 meses usando o app
DSers deixou uma resposta 2 de agosto de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team