Avaliações (30.363)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
22 de outubro de 2024

Isak, my customer support specialist, was very helpful today. I was struggling with a few technical matters on my account, and Isak helped me resolve my issue fast and flawlessly. I am satisfied and would definitely rate Dser's customer support high, thanks to such skilled and professional specialists, like Isak.

Fabollet
Tchéquia
30 dias usando o app
DSers deixou uma resposta 23 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2 de outubro de 2024

Great service from Chloe, she was very quick, friendly and was able to assist with my query quickly. Using the DSER app is a very user friendly interface.

The Must Have Goods
Reino Unido
5 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

6 de novembro de 2024

Aimee provided clear and concise instructions that made everything so much easier. Her response was quick and guidance was spot-on. Thank you, Aimee!

Hollabloom
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 10 de novembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de outubro de 2024

Luna did an amazing job assisting me with my issue, Very knowledgeable and got everything corrected for me. Highly recommend her.

Your Pets Wishes
Estados Unidos
7 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 de setembro de 2024

Ms. Rite was very helpful assisting me with my issue. Very detail information was shared and I was able to solve my problem.

Perfect Gifts Inc.
Estados Unidos
10 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 de outubro de 2024

I am extremely satisfied with the service provided by luna. She helped me quickly resolve an issue when cancelling an order from AliExpress to DSers, she was super patient with me and was resolved very quickly, thank you so much

Glamtrend
Reino Unido
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23 de setembro de 2024

Jesse was super helpful, answered million questions and guided me through each and every step I needed support with. Highly recommend, great customer service

I'll do it my way
Reino Unido
4 meses usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 de outubro de 2024

Got the help I needed at once, Isak was there to save my day!

Esto Shop
Noruega
3 meses usando o app
DSers deixou uma resposta 17 de outubro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 de setembro de 2024

I got excellent service from my agent Wendy. It was great, everything was fast, i didnt need to wait for too long, and helped me with my problem fast! So i didnt need to worry.
Highly recommended.

Mug Warm
Tchéquia
29 dias usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

31 de outubro de 2024

I had to downgrade my account and used the messenger chat feature. It was very easy to use and the customer service rep was very helpful and courteous.

Naked Dolphin
Estados Unidos
8 meses usando o app
DSers deixou uma resposta 3 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team