Avaliações (29.532)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
12 de setembro de 2024

thank you lena for good support!

NoviGadgets
Suécia
Aproximadamente 1 hora usando o app
DSers deixou uma resposta 17 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

25 de abril de 2024

I had an outstanding customer service experience thanks to Neva! Her prompt responses and genuine eagerness to help were truly exceptional. Every step of the way, Neva was not only quick to respond but also incredibly patient and attentive to my needs. She skillfully guided me through my issue and found a perfect solution that exceeded my expectations. It’s rare to encounter such dedicated and effective support. Neva’s professionalism and kindness have made a lasting impression on me, and I highly recommend her services to anyone seeking assistance. Thank you, Neva, for making my experience so positive!

tryAdare
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 27 de abril de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

15 de julho de 2024

Toller Service. Sehr kompetente Mitarbeiter. Blanca hat mir wirklich sehr geholfen und dafür bin ich sehr dankbar.

Taggytech
Alemanha
5 meses usando o app
DSers deixou uma resposta 16 de julho de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 de junho de 2024

Rfimp helped me quickly and efficiently with shipping issues in DSers. Quick and easy resolution. Thanks Rfimp!

Saiko
Austrália
21 dias usando o app
DSers deixou uma resposta 5 de junho de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de junho de 2024

Sherry did an amazing job in solving my issue. All I did was send her a screen shot of my problem and she knew exactly the link I needed. Sherry is the gold standard of customer service!

Heracles
Estados Unidos
Aproximadamente 2 horas usando o app
DSers deixou uma resposta 20 de junho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23 de junho de 2024

Der Service ist top. Man muss nur die richtigen einstellungen für sich optimal testen. Dann geht alles prima.

Upgrade, downgrade, alles hatte geklappt.
toller support übrigens! Angenehm überrascht.

camping2024
Alemanha
Mais de 1 ano usando o app
DSers deixou uma resposta 25 de junho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 de maio de 2024

Very Recommended, nice respond from costumer service Isak. Good for learning from start.

Ozayshop
Malásia
18 dias usando o app
DSers deixou uma resposta 27 de maio de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de julho de 2024

"Via"
Fique muito satisfeito com a agilidade do retorno e principalmente com a clareza das explicações. Estás de parabéns e muito obrigado pela ajuda.

Loja Qualidade de Vida
Brasil
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 11 de julho de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de maio de 2024

I would like to express my utmost satisfaction with the exceptional service provided by Alice, one of your esteemed customer service representatives. Alice demonstrated unparalleled dedication and expertise in guiding me through the intricacies of order processing, offering invaluable step-by-step assistance supplemented with visual aids. Not only did Alice exhibit remarkable proficiency, but her enthusiasm and proactive approach also greatly enhanced the overall experience. In my estimation, the quality of customer service delivered by Alice unequivocally merits a perfect score of 10/10.

Bombshells
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 8 de maio de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de abril de 2024

I had an incredibly positive experience with the DSers support team, especially with Sherry. From the first contact, she was extremely attentive, patient, and effective in solving my doubts and issues. It's rare to find such a dedicated and committed professional to customer satisfaction as Sherry has proven to be.

She didn't just answer all my queries in a clear and comprehensible manner but also went the extra mile to ensure that I was completely satisfied with the solutions provided. Her professionalism and ability to handle situations truly stood out.

I highly recommend DSers' service for having professionals like Sherry on their team. Her assistance made my experience with the platform much smoother and more enjoyable. It's a pleasure to know that we can count on such efficient and friendly support.

Thank you, Sherry, for all the help. You really made a difference!

Luv Meows
Brasil
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 22 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team