Avaliações (31.562)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
22 de julho de 2024

have been using Desers for a while now and I am thoroughly impressed with the application. It’s incredibly user-friendly and has made managing my dropshipping business so much easier. What stands out the most is their excellent customer service. The support team is always responsive, helpful, and goes above and beyond to resolve any issues quickly. Highly recommend Desers for anyone in the dropshipping space!

clikkystore
México
24 dias usando o app
DSers deixou uma resposta 24 de julho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 de agosto de 2024

Raphael is a great professional, he helped me with my problem and taught me how to deal with it on my own next time, a great professional

Nuon
Brasil
3 meses usando o app
DSers deixou uma resposta 4 de agosto de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 de junho de 2024

I would like to express my utmost satisfaction with the assistance I received from Rfimp in using the DSERS application. From the very beginning, I was impressed by his professionalism and availability. Rfimp was able to answer all my questions with clarity and efficiency, making the learning process simple and enjoyable.

Thanks to his precise advice and patience, I quickly mastered the features of DSERS, which greatly facilitated the management of my activities. Rfimp demonstrated an in-depth knowledge of the application, and his pedagogical approach significantly helped me understand and optimize its use.

I highly recommend Rfimp to anyone in need of assistance with DSERS. His expertise and commitment to providing quality service are exemplary. Thank you again for this positive and enriching experience!

SmartParents
França
11 meses usando o app
DSers deixou uma resposta 19 de junho de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

30 de maio de 2024

5-Star for Aimee from DSers
I am absolutely thrilled with the exceptional service provided by Aimee from DSers! From start to finish, she demonstrated a high level of professionalism, expertise, and dedication. Aimee went above and beyond to ensure all my concerns were addressed promptly and thoroughly. Her deep knowledge of the platform and her ability to solve complex issues with ease truly set her apart.

Aimee's friendly demeanor and proactive approach made the entire experience smooth and stress-free. She provided clear and concise instructions, making it easy to follow along and implement the solutions she recommended.

Beard Air
Países Baixos
Quase 2 anos usando o app
DSers deixou uma resposta 2 de junho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de agosto de 2024

I had this issue with some payments and i was struggling with it. Later when I spoke with the customer service 'RIN' I have a totally relief because the customer service has helped me with all the issue i was facing and also answered all my question patiently !!
Service is quick easy to understand and well explained!

Monkey Minded
Reino Unido
18 dias usando o app
DSers deixou uma resposta 7 de agosto de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 de julho de 2024

I spoke with Aimee through live chat. She resolved my issue very quick. Would definitely recommend this app.

Plushie Paradise
Estados Unidos
Quase 3 anos usando o app
DSers deixou uma resposta 11 de julho de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 de julho de 2024

Thank you. The service was very beautiful and fast. At the same time, I took about half an hour of your time, and you did not hesitate to assist me.

Trdspot
Arábia Saudita
6 meses usando o app
DSers deixou uma resposta 10 de julho de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 de agosto de 2024

Great service and great staff especially (( Isak )) he was quick to solve my problem

fadidesign
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 12 de agosto de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21 de março de 2024

THIS REVIEW IS SOLELY ABOUT CYNTHIA IN SUPPORT - Cynthia was very helpful and took her time answering my lengthy email that bounced back due to an incorrect email being auto populated. Cynthia did not rush me but was thorough in helping navigate my concerns. I am computer savvy but this platform does leave much to be desired and could use clearer instructions in certain areas. Having the 24/7 access to support is going to be helpful to any user of the platform. ***Cynthia (24/7 support) is the reason for this 5 star rating***

Love & Whim
Estados Unidos
Mais de 1 ano usando o app
DSers deixou uma resposta 24 de março de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de agosto de 2024

Great customer service, Colleen was very helpful! :)

Mini Gardener
Portugal
3 meses usando o app
DSers deixou uma resposta 1 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team