Avaliações (31.562)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
Data de edição: 22 de julho de 2024

Exceptional support by Ivan. He was helpful, provided screenshots step by step and guided my efforts to correct a product import glitch. I am highly satisfied with Ders and the support of Ivan! Will definitely recommend! Myra was also phenomenal in helping me on another occasion!

Orionis Products
Canadá
8 meses usando o app
DSers deixou uma resposta 17 de julho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

11 de julho de 2024

Great Chat Support!

I had a great experience with chat support. The staff member was helpful, patient, and quick to solve my issue. They were clear and friendly, making the whole process easy. I'm very satisfied with the help I received. Highly recommend! Milena

My Store
Sérvia
4 meses usando o app
DSers deixou uma resposta 14 de julho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de agosto de 2024

Thank you so much, Luna for your prompt and helpful assistance! Your support was incredibly friendly and efficient, making the process smooth and stress-free. I appreciate your patience and clear instructions.

Keep up the great work, Luna!

My Store
Estados Unidos
Aproximadamente 22 horas usando o app
DSers deixou uma resposta 28 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de maio de 2024

I recently placed my first order with Dsers and I must say, the customer service was absolutely outstanding! From the moment I placed my order, the team was proactive, attentive, and incredibly helpful. They ensured that every aspect of my transaction was smooth and hassle-free, providing timely updates and clear communication throughout the process.

What impressed me the most was their genuine care for my experience as a customer. They were quick to answer any questions I had and went above and beyond to make sure I was satisfied. It’s rare to see such dedication and professionalism these days.

I highly recommend Dsers to anyone!

Make You Feel Beautiful
Brasil
12 meses usando o app
DSers deixou uma resposta 6 de maio de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de setembro de 2024

Thank you for helping me setting up my account. cheers

Mxei
Reino Unido
28 dias usando o app
DSers deixou uma resposta 10 de setembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2 de agosto de 2024

Sandy was very helpful with my queries, she was very patient when I asked the same question over and over, and helped me understand a lot of things.

Gifteando
México
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 4 de agosto de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de setembro de 2024

Super application, très utile pour mon site.
Permet de traiter avec rapidité les commandes.

Très bon service client en cas de problème, un grand merci à Lydia!

Asarhomefinds
França
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 8 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28 de outubro de 2024

"Rfimp" Atendimento nota 10

doali
Brasil
8 meses usando o app
DSers deixou uma resposta 29 de outubro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de agosto de 2024

Today, I had an incredible experience with Celia. She is truly amazing. Not only did she make my day and assist me, but she also brought a smile to my face. Celia was exceptionally kind.

Jarreim's Emporium
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 11 de agosto de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de agosto de 2024

The lady that helped me was amazing. She fixed my issue straight away.

Best service i have received in a long time!!!

Proshop
Austrália
10 dias usando o app
DSers deixou uma resposta 8 de agosto de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team