Avaliações (31.272)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
4 de dezembro de 2024

Esfania was amazing. Was very patient and helped with solving my multiple issues. Great service and support!

Milavue
Austrália
9 meses usando o app
DSers deixou uma resposta 5 de dezembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24 de outubro de 2024

I just spoke to one of the support staff named Blanca and she was able to help and answer every inquiries that I got. I was also informed that the currency in the "Find Supplier" page cant be changed. Anyhow, even though she can't express "emotions" as a chat support because I know thats going to be reviewed by a QA or her supervisor but she was good with her job. SALARY RAISE FOR BLANCA !!!! HHAAHAHAHAHHAHAHA

Takeaway
Filipinas
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 27 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21 de novembro de 2024

I want to thank the tech support team, who respond instantly, solve the problem with great quality and speed! In 5 minutes, they fixed an issue that I couldn't even find on Google myself.
Thank you, Wendy, for the excellent work!

Miter shop
Polônia
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 24 de novembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de novembro de 2024

Very good app and very good help center especially from Rin! The support was very good and everything was easily understood after his help!

Gents Stylish
Grécia
6 meses usando o app
DSers deixou uma resposta 13 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17 de outubro de 2024

Amazing customer service very effective, I had a problem with accounts not syncing and I got helped step by step until problem was solved. Thanks!

Otentiko™
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 20 de outubro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 de dezembro de 2024

The customer service at DSER was fantastic! My rep was super helpful, friendly, and quick to resolve my issue. They made the whole process so smooth and easy. Definitely a 5-star experience!

TinyTruck
Estados Unidos
24 dias usando o app
DSers deixou uma resposta 4 de dezembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de janeiro de 2025

Thank you for the excellent customer service and help to add a variant to my product page

Paws & Wonders
Reino Unido
3 meses usando o app
9 de novembro de 2024

The customer support is really great. I had the pleasure of having Neva help me with an issue, and literally two minutes into the chat, she helped me figure it out!

captivatingconversationsstarters
Estados Unidos
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 10 de novembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 de novembro de 2024

I am new to DSer and could not figure out why my listing did not publish. Lydia was able to help me to get it fixed. Thank you for the great service!

Simply B
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 25 de novembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 de dezembro de 2024

I had a great support from Lucy. It’s fast and effective! Thank you Lucy.

Mammalook
Reino Unido
9 meses usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team