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Customer service is Great! Aimee replied in seconds, she answered all my questions, and she helped alot!
Thank you DSers for this service
Thank you Aimee!
Note: I saw some few bad reviews before about price changing which me afraid a little bit, but after I checked the app, I believe people are not aware that many items have "welcome deal" which means the first time you buy the item you will have a big discount but the 2nd time it will much expensive so we just need to see the original price when pricing our products
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I am new to Dser and was feeling pretty confused on the processes. I spoke with Aimee and she was very patient and answered all of my questions. It was an easy process overall. Thank you.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Had a small issue with the app, but Rfimp kindly helped me out with quick and quality service.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
The support team is patient and resourceful in helping you get the information you need.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Their customer service is superb and Rita was really helpful to me. Highly recommend
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Parabens pela empresa tão qualificade e profissional , e parabens pelos colaboradores e lideres desta empresa , que atuam maravilhosamente bem no setor de suporte , fui atendido pela Lena , e ela sanou todas as minhas duvidas , gentil e cortez , miha primeira experiencia com a plataforma foi otima , parabens a todos os enviolvidos nisso , voces são demais !!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Great app that makes fulfilment really simple. Lucy on support was great too. Gave me lots of useful info to fix my address issue that wasn't just for Dsers but also TikTok and shopify
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I got helped this time very good very precided, customer service have thep patience and guide you trough every problem you have, even the reaction time is on point !
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Celia was super helpful sorting out some technical issues. Overall my favorite dropshipping app. Have used it in the past and will continue to use it in the future!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
While we are still in process of solving the problem, Chrissy is very friendly and responsive. Hopefully, we will resolve the issue soon, working together.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team