DSers‑AliExpress Dropshipping , 24.658 avaliações

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
20 de novembro de 2023

excellent customer service, Olivia assisted me within minutes and helped till my issue was solved. Customer service like this is what I'd like in a partner like Dsers

Peachy Bum
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 21 de novembro de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de abril de 2024

Trés bonne expérience avec la conseillère Wendy, elle est tres réactive, pertinante et connait bien son travail. Elle m'a sorti d'un beau blocage et je la remercie , il y aurai 6 etoiles je les aurai toutes mises

Klean LM
Canadá
7 meses usando o app
DSers deixou uma resposta 16 de abril de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29 de novembro de 2023

Grateful for the convenient app and for your help, Rin, you are a lifesaver for me

Evashopx
Reino Unido
7 meses usando o app
DSers deixou uma resposta 30 de novembro de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de novembro de 2023

Amity was very friendly and attentive. It took a while to solve my issue but I had the support all the way. It was a very good experience and I'm glad for the patience and professionalism.
Thank you Amity!
You are the best :)

Vivid Shopper
Estados Unidos
14 dias usando o app
DSers deixou uma resposta 26 de novembro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de outubro de 2023

I was really lost with the process as it can be complicated for new comers. I contacted the customer service and spoke to Sylvia who honestly could not have been more helpful. I sent through images and she walked me through the process step-by-step with patience and clarity.

Thank you Sylvia. I hope to work with more people like you in the future!

Luminous Duck
Reino Unido
8 meses usando o app
DSers deixou uma resposta 22 de outubro de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

7 de abril de 2024

alice, muitoboa no atendimento, obrigadoo

Confort Bella
Brasil
7 meses usando o app
DSers deixou uma resposta 9 de abril de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27 de outubro de 2023

I recently had the pleasure of using Dser's services to handle the import of my items, and I must say, the experience was nothing short of excellent. From start to finish, their team exhibited a level of professionalism and expertise that exceeded my expectations.

One of the standout features of Dser was their outstanding customer service. Their representatives were not only highly knowledgeable about the intricacies of the import process, but they were also incredibly patient and responsive. They guided me through every step, ensuring that I understood all the necessary procedures and documentation required.

Grandiose Designs Clothing X
Estados Unidos
5 meses usando o app
DSers deixou uma resposta 29 de outubro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22 de fevereiro de 2024

Ótimo atendimento da Krystal!

Rale Desconto
Brasil
Quase 2 anos usando o app
DSers deixou uma resposta 25 de fevereiro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 de janeiro de 2024

Great service from Vivian

Eviva
Países Baixos
4 dias usando o app
DSers deixou uma resposta 21 de janeiro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22 de dezembro de 2023

Perfect ISAK

CANIS PRESTIGE
França
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 3 de janeiro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team