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I had a great experience with Sandy. She was of great help.
I hope we have more people like her.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
No sabía conectar la tienda con los pagos y Chrissy fue muy amable. Me apoyó todo el rato en el proceso y me explicó todos los pasos. Gracias Chrissy!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
The customer service on this app is AWESOME! Vivian went above and beyond to help me understand the issue I was having. Still learning about the rest of the app, but if this is any indication of the rest of the app, I can't wait!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
The DSers team have never failed to help me out, right in the moment I needed it. Big thank you to Isla who was able to quickly understand the issue I was facing and help me with a solution. Saves SO much time mucking about.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I was working with Lena at DSers Support Team and her services was excellent ! She was not only extremely prompt but also provided the right guidance! Amazing!!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Isak with DSers was so helpful today! He asked how he could help, was very friendly and courteous. Helped me figure out how to solve our problem and the BEST thing was, everything he asked me to do, he sent screen shots, with step by step instructions. Made it so easy! Thanks!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
It was amazing, the service response time was quick, it's night time in where i live but i still got the response i needed to fix the problem i had. Thank you "Irene" you were an amazing help!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
The attendant was very attentive and helpful. However, she was unable to resolve the problem.
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Chrissy was very helpful. I am just learning all about drop shipping and Dsers and Ali Express. She answered all of my questions and spent a lot of time with me. She was very patient.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had query on my orders being fulfilled and the person i spoke to 'Raphael' was very nice and quick to reply to my questions with good detailed answers, so thanks again Raphael. And i do recommend there customer support services.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team