Avaliações (31.570)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
29 de agosto de 2024

Colleen really helped me a lot! Great guy.

Dr.Pet
Áustria
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 1 de setembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de julho de 2024

Whenever I have a problem they always make sure they swiftly help me to resolve it, Chloe was such a big help and walked me through the steps to fix my issue.

Bag Genius
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 16 de julho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23 de junho de 2024

As I am still working on the app getting my products loaded, I am giving 5 stars because of Rita's help. She has helped me tremendously during my frustration trying to figure it all out. She was awesome and I recommend her as a "go-to" person if you have any questions. I will reach out to her again!

That's So Peachy Beauty and Home Bar
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 25 de junho de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 de setembro de 2024

Tive problemas com as variantes da minha loja. Entrei em contato com o suporte do Dsers e a Holly foi extremamente atenciosa e precisa na solução do meu problema!!

ADUOO
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 de agosto de 2024

Hice una consulta respecto a una dificultad para generar un pedido, y me sorprendió lo rápido que Chrissy contestó mi email con la respuesta, hice los cambios y se solucionó todo, excelente servicio!!

Tu e-Mall
Chile
Mais de 1 ano usando o app
DSers deixou uma resposta 14 de agosto de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8 de setembro de 2024

Betty did a great job at assisting me.

PlufPups
Geórgia
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 9 de setembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de julho de 2024

Vivian was a super star, it was my first order and she with all patient she guided with all process.
10000 start to her

GoodssFindss
Irlanda
5 meses usando o app
DSers deixou uma resposta 21 de julho de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 de março de 2024

I had an issue with mapping today. Wasn’t expecting to get help right away. I connected with Aimee immediately. She messaged me! Sent me screenshots and videos of what exactly she did! I really appreciated that so I could figure it out myself the next time I came across this issue.

Thanks so much Aimee!! I really appreciate all your help. Quick, and very helpful and informative!

MomoByRain
Estados Unidos
8 meses usando o app
DSers deixou uma resposta 25 de março de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de agosto de 2024

hello ,

I am fuly satisfy whit the Dsers customer service .

Sandy (the personne who help me) was very usefull and very gentle, i am happy :)

Giggly & smart
Bélgica
3 meses usando o app
DSers deixou uma resposta 19 de agosto de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 de julho de 2024

Selena was amazing. She spent so much time with me ensuring that I understood everything that I needed to make my new product appear the way that it needed to be displayed. She gave me step-by-step instructions and waited patiently while I completed each of the steps. She provided many screenshots. If I have a problem again, I hope that she is the one who responds every time. Thank you.

Pretty and Powerful Enterprise LLC
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 14 de julho de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team