Avaliações (30.363)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
28 de agosto de 2024

Jesse was very helpful and provided me with the insight that I needed regarding my questions. Usually, when I have a question or need help, random people will offer help in exchange for money. However, they were able to provide me with the answers I needed and they were very patient with me. They even sent me a video to further explain to me what to do. I am very satisfied with the customer service I received today.

Lightwerxshop
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 1 de setembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

7 de setembro de 2024

Customer Service was amazing. I had a problem filling an order that would not map and CHAT help stayed with me until problem was resolved. GREAT HELP..!

The24hrStore
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 9 de setembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de outubro de 2024

I have issues with my pricing rule settings which makes my product cost very high. but i was given a help by sandy, she's so brilliant she helped guide me thru the process, all was updated and okay. I am so pleased with her help.

My Store
Reino Unido
26 dias usando o app
DSers deixou uma resposta 27 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

30 de setembro de 2024

Amazing Support Team. I had pleasure getting first hand help from Blanca as new to Dsers. She had shown great patience in responding my every naive question and guided me through on each and every step. It's amazing experience.

Printili
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8 de outubro de 2024

I was having trouble connecting my DSers to my Aliexpress due to a discrepancy with the account type I had signed up with aliexpress orignally but I was helped out by a great support staff named Zico and he took care of it all...whew. :)

Explorer Corner Toys
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

18 de setembro de 2024

The new Customer Service live chat feature is a life saver! I messaged my issues and they helped me within minutes with an issues I've been trying to figure our for days. God Bless You!

Slay By Rae
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8 de agosto de 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to Aurora, one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues! DSERS makes running my Dropshipping store so much ...

My Store
Eslovênia
10 meses usando o app
DSers deixou uma resposta 11 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de setembro de 2024

I am very satisfied with the service that was given to me by Jesse from the support team. Helped me with my issue and very quick too!

Nomad
Nova Zelândia
5 meses usando o app
DSers deixou uma resposta 8 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

26 de outubro de 2024

very fast and very responsive they helped me with all of my questions step by step. great customer service and was very helpful.

My Luxe Bags
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 28 de outubro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 de outubro de 2024

Celia, help me a lot with some trouble that was having and cleared up any issues i had. Very helpful

Anime Verse
Austrália
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 15 de outubro de 2024



Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team