Avaliações (31.574)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
3 de setembro de 2024

Provides detailed explanations. Good customer support. Thank you

Twinkling Star Market
Japão
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 4 de setembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 de julho de 2024

Chrissy was very helpful. I am just learning all about drop shipping and Dsers and Ali Express. She answered all of my questions and spent a lot of time with me. She was very patient.

Just Juju
Estados Unidos
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 11 de julho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

22 de março de 2024

Ralla was patient, kind, and a lifesaver! I signed up for Shopify/ DSers only a week ago, and had a lot of questions. I used the FB Messenger Chat option and had a quick reply in under a minute. I even left her hanging for 30 minutes while I was at work and she stayed with me the whole time until every question was thoroughly answered. She offered to log into my account to try and figure out the problems herself and sent detailed screenshots with bright red arrows and boxes to clearly show how to fix the issues. Thank you for your help Ralla :)

NiftyGripz™
Estados Unidos
8 meses usando o app
DSers deixou uma resposta 24 de março de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

17 de setembro de 2024

Good job Maria

Novaïa
França
17 dias usando o app
DSers deixou uma resposta 18 de setembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 de junho de 2024

Vivian was extremely knowledgeable, patient and helping with my concern! I thought I was going to have to go a long route to resolve it but she was more than helpful at assisting me! I really appreciate it! Thank you Vivian <3

Embody Lingerie
Estados Unidos
Mais de 1 ano usando o app
DSers deixou uma resposta 10 de junho de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 de agosto de 2024

I was very satisfied with the customer support service. It was easy, and we have resolved the issu in a few minutes :)

Nicamo
Alemanha
4 meses usando o app
DSers deixou uma resposta 7 de agosto de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de maio de 2024

Via has been very helpful and effective with my issue and straight to the point which is super important for this type of work

La Maison Lux
França
Mais de 1 ano usando o app
DSers deixou uma resposta 6 de maio de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27 de setembro de 2024

Rita muito simpatica e rapida em me ajudar, fiquei muito satisfeito

Conexión Estilo
Estados Unidos
3 dias usando o app
DSers deixou uma resposta 8 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24 de julho de 2024

Bianca is amazing from DSers, very kind, patient, and knowledgeable. I feel more confident fulfilling orders using dropshipping thanks to her patience and awesome customer service.

NAGATI Brand
Estados Unidos
8 meses usando o app
DSers deixou uma resposta 29 de julho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 de julho de 2024

Sandy was great! I couldn't get into my account, and Sandy helped me to recover my password. I am surprised by the high quality customer service on a free account. (I honestly thought my account was done for.) Thank you, Sandy. :)

Angel Messenger Store
Estados Unidos
7 meses usando o app
DSers deixou uma resposta 2 de julho de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team