Avaliações (31.574)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
10 de julho de 2024

So I contacted the 24*7 service and I was so lucky to be served by Chloe.
such a profissional, patient, smart and talented support employee guided me through long process to help me set my shop.

thanks a lot ^^
keep up the good work.

Handy Light
Arábia Saudita
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 14 de julho de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20 de março de 2024

I am new to DSers and had trouble getting orders synced. Selena helped me and I can now continue with my business. Quick response and very helpful. Thanks Selena!

Moderned™
Países Baixos
Aproximadamente 2 anos usando o app
DSers deixou uma resposta 21 de março de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8 de maio de 2024

Myra was on a next level with customer service! I was shocked how good it was so glad I got connected to her! I will make sure I deliver the same customer service to my customers! Enjoy your day nice lady you deserve it.

Naughty Squad
Reino Unido
11 meses usando o app
DSers deixou uma resposta 10 de maio de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 de agosto de 2024

Easy to use app, customer support is on point, Isak resolved all my questions in just a few minutes.

Dispenzoo
Lituânia
19 dias usando o app
DSers deixou uma resposta 13 de agosto de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

7 de outubro de 2024

Good support they answered my questions

Yourneighborhoodbrickplug.com
Estados Unidos
2 dias usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de outubro de 2024

No sabía conectar la tienda con los pagos y Chrissy fue muy amable. Me apoyó todo el rato en el proceso y me explicó todos los pasos. Gracias Chrissy!

Tiendaly
Chile
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

20 de outubro de 2024

Amazing Service!

My Store
Bulgária
Aproximadamente 12 horas usando o app
DSers deixou uma resposta 21 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 de fevereiro de 2024

I had trouble in switching my store mapping and let me tell you ! Alice was an amazing customer support representative she helped me step by step with any customer support I needed. She was also patient and attentive. I would recommend Alice anytime! She's amazing!

Body_by_e
Estados Unidos
Quase 2 anos usando o app
DSers deixou uma resposta 16 de fevereiro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

14 de fevereiro de 2024

I cannot express enough gratitude for Raphael's outstanding assistance. She was incredibly prompt and efficient in addressing multiple issues I encountered. Not only did Raphael respond swiftly to my inquiries, but she also provided thorough and helpful solutions. Thanks to her expertise and responsiveness, I was able to resolve my questions promptly and continue my work without interruption. Moreover, Raphael's consistent politeness and kindness throughout our interactions made the experience even more pleasant. I highly recommend Raphael for her exceptional service and commendable professionalism. Thank you once again for your invaluable support!

Dropbag
Alemanha
Mais de 1 ano usando o app
DSers deixou uma resposta 16 de fevereiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 de setembro de 2024

Tive problemas com as variantes da minha loja. Entrei em contato com o suporte do Dsers e a Holly foi extremamente atenciosa e precisa na solução do meu problema!!

ADUOO
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team