Avaliações (26.363)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
18 de maio de 2024

Literally can't even be used

Nest Essentials
Estados Unidos
32 minutos usando o app
DSers deixou uma resposta 20 de maio de 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

7 de fevereiro de 2024

IMPRESSIVE! The best service. I was in complete panic about my very first order. I sent a message to Dsers and Alex immediately responded to all my concerns and helped me to fix the issue in minutes. Thank you very much. I will stay with Dsers forever.

PagaLux
Austrália
3 meses usando o app
DSers deixou uma resposta 11 de fevereiro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de abril de 2024

Selena provided excelletn support when I got stuck with setting up Shopify's automatic shipping rate calculator. Unfortunately Shopify support actually gave me the wrong information, telling me that this is supposed to be configured by DSers, when in fact it was a setup within Shopify admin. Selena kindly walked me through the settings within Shopify, with screenshots. Thank you!!!!

The Pharmacy Zone
Canadá
Aproximadamente 4 horas usando o app
DSers deixou uma resposta 6 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de fevereiro de 2024

Very easy to use with 24.7 support. Isak from customer support service was so helpful and made this whole process so much easier and smoother. I love that their response rate is so fast, makes me feel very supportive through my e-commerce journey! Thanks Isak.

Supachi
Austrália
3 meses usando o app
DSers deixou uma resposta 8 de fevereiro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de fevereiro de 2024

Wendy was very kind and helped me resolve my issue quickly.

Gold&Leaf
Sérvia
5 meses usando o app
DSers deixou uma resposta 4 de fevereiro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de fevereiro de 2024

Adele was super helpful today thank you very much

Katco
Reino Unido
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 16 de fevereiro de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

12 de junho de 2024

totalmente confiable

FiosioCare
Chile
21 minutos usando o app
DSers deixou uma resposta 13 de junho de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de fevereiro de 2024

I just had an issue with placing orders and Lucy helped me! No complains, specially regarding to their support team

Loja Conectar
Brasil
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 16 de fevereiro de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

26 de abril de 2024

Muito eficiente. Resposta rápida e resolveu meu problema sem complicações.

Minha loja
Brasil
Aproximadamente 1 hora usando o app
DSers deixou uma resposta 28 de abril de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 de fevereiro de 2024

Je tiens à exprimer ma profonde gratitude envers Eden du service DESRS pour son assistance précieuse. Son professionnalisme et son dévouement ont été d'une grande aide dans la résolution de mes problèmes. Eden a fait preuve d'une compréhension exceptionnelle de mes besoins et a fourni des solutions efficaces avec une attitude aimable et patiente.

Dalyah
França
5 dias usando o app
DSers deixou uma resposta 28 de fevereiro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team