Avaliações (31.578)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
5 de julho de 2024

I wanted to express my gratitude for the exceptional support I received from Aurora at DSers. She was incredibly helpful, knowledgeable, and patient while addressing my concerns. Aurora went above and beyond to ensure I had a positive experience and resolved my issues promptly and effectively. Her outstanding customer service truly made a difference, and I deeply appreciate her assistance.

Thank you, Aurora, for your dedication and excellent support!

ClickFrenzyEmporium
Lituânia
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 7 de julho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de junho de 2024

I recently had the pleasure of working with Chrissy from DSers customer service, and I must say, the experience was nothing short of exceptional. From the very first interaction, Chrissy's professionalism and dedication to helping me with my issues were evident.

Chrissy was incredibly knowledgeable about the DSers platform and was able to answer all my questions with ease. She provided clear, concise explanations and guided me through the troubleshooting process with patience and understanding. Her ability to simplify complex issues and offer practical solutions was truly impressive.

What stood out the most was Chrissy's genuine commitment to ensuring my satisfaction. She went above and beyond to follow up on my case, making sure that all my concerns were addressed and resolved. Her friendly demeanor and positive attitude made the entire experience enjoyable.

Thanks to Chrissy, I was able to get back to running my business smoothly and efficiently. Her support was invaluable, and I am grateful for the outstanding service she provided. If all customer service representatives were like Chrissy, the world would be a much better place. Thank you, Chrissy, for your exceptional help and dedication!

Iris Essentials
Reino Unido
4 meses usando o app
DSers deixou uma resposta 3 de junho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de agosto de 2024

Chiou from Dsers Support Team solved my problem in minimum time, fast problem solver and very helpful.

TrendPickr
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 18 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

25 de abril de 2024

The app is great despite a few issues after the update (mostly my fault as I'm not very tech-savvy). However, I would like to highly commend the support team, which was EXTREMELY helpful and always responded quickly to every question I had. Within an hour, we managed to recover my access together, even though I was very afraid of losing my products. I am very satisfied and warmly recommend it.

SereneScape
Polônia
7 meses usando o app
DSers deixou uma resposta 27 de abril de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Data de edição: 17 de janeiro de 2025

Hello everyone, Zico from the Dsears support team helped me professionally and very quickly with my problem. Thank you very much for your support

CAA GLOBAL STORE - Todos los derechos reservados
Brasil
Mais de 1 ano usando o app
DSers deixou uma resposta 2 de julho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de julho de 2024

Raphael was extremely helpful and help me accomplish exactly what I needed to do! Fast, efficient, and very effective!

Lunar Skies
Estados Unidos
5 meses usando o app
DSers deixou uma resposta 14 de julho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 de março de 2024

I spoke to someone at DSers by the name of Alicia, and she was amazing, every question that I asked her she had the answer to she told me what to do, and she showed me how to do it she's amazing there should be more like her Bravo

forevermine-a09a
Canadá
Mais de 1 ano usando o app
DSers deixou uma resposta 24 de março de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de novembro de 2024

Adele çok ilgili ve her sorunu çözemde bana çok yardıkcı oldu. Kendisine çok teşekkür ederim.

Konfor Köşesi
Turquia
19 dias usando o app
DSers deixou uma resposta 24 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

11 de julho de 2024

Had some trouble with changing shipping details, and I contacted DSers support with Selena— she helped me resolved it very quickly! Easy step by step instructions to solve the problem with instant responses. 5 stars!

Feinli
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 14 de julho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16 de junho de 2024

I had a quick question, so I jumped on Messenger for the live chat support, the representactive who helped me did an excellent and professional job with ansering my questions about some of the features of their pricing plans, which I think their small limitation of multiple platforms on the advance and pro plans takes a few of points off Dsers overall score. But their Messenger chat support was great. 5-stars to the representactive who helped me.

My Store
Estados Unidos
2 meses usando o app