Avaliações (31.723)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
13 de fevereiro de 2025

Vivian was super helpful and patient with me, talking me through many points until we reached a solution. I was actually surprised by how thorough and attentive the service was. Thanks so much Vivian!

homezonecoffee
Austrália
Mais de 1 ano usando o app
DSers deixou uma resposta 20 de fevereiro de 2025

Hi there,

Thank you so much for your wonderful feedback! We're thrilled to hear that Vivian provided such thorough and attentive support. We're glad she was able to guide you through the process to find a solution. 😊

If you ever need further assistance, feel free to reach out—we're always happy to help!

DSers Team

13 de janeiro de 2025

Zico on the help chat was great at solving my issue. Great app and great customer service!

Letifly Lights & Decor
Estados Unidos
Mais de 2 anos usando o app
DSers deixou uma resposta 20 de janeiro de 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de janeiro de 2025

Vivian helped solve my problem in record time. Thank you.

The Little Baby Brand
Reino Unido
Aproximadamente 3 anos usando o app
DSers deixou uma resposta 13 de janeiro de 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 de janeiro de 2025

Excellent App and Outstanding Support!

I've been using the DSers AliExpress app, and it has been an incredible experience so far. The app is user-friendly and makes managing orders and suppliers so much easier.

Today, I encountered an issue with mapping suppliers for my products, and I reached out to the client support team. Chloe from the support team was absolutely amazing! She was prompt, professional, and resolved my issue in no time. Her assistance made the process smooth and hassle-free.

I highly recommend DSers for anyone looking for an efficient dropshipping solution, especially because of their exceptional customer support. Five stars all the way! ⭐⭐⭐⭐⭐

BossDeals
Estados Unidos
Aproximadamente 2 anos usando o app
DSers deixou uma resposta 27 de janeiro de 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 de janeiro de 2025

Ich kann diese App nur empfehlen und wenn man Support braucht dann ist Rita zu empfehlen. SIe ist geduldig , freundlich und hilft sofort weiter

nebulamart
Alemanha
Quase 2 anos usando o app
DSers deixou uma resposta 30 de janeiro de 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de fevereiro de 2025

rick was fast and supportive

GeckoCustom
Vietnã
Mais de 1 ano usando o app
DSers deixou uma resposta 13 de fevereiro de 2025

Hi there,

Thank you for your feedback! We’re glad to hear that Rick provided fast and supportive assistance. Our team is always here to help!

If you ever need any further support, don’t hesitate to reach out.

DSers Team

12 de fevereiro de 2025

Thank you Rita for helping me iron out some kinks. It was very fast and on point. My goal was completed.

Stiktoxic
Estados Unidos
Mais de 1 ano usando o app
DSers deixou uma resposta 20 de fevereiro de 2025

Hi there,

Thank you for your feedback! We’re so happy to hear that Rita was able to assist you quickly and effectively. It’s great to know your goal was completed smoothly! 😊

If you ever need further support, feel free to reach out—we’re always here to help!

DSers Team

22 de janeiro de 2025

nice

Kingpesque
Brasil
Quase 2 anos usando o app
DSers deixou uma resposta 27 de janeiro de 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de janeiro de 2025

The agent Rita was very friendly and made sure that everything she did was exactly what i wanted so that nothing would go wrong!! I'm very satisfied with the service and all the attention that DSERS has for its customers!! My rate is 1000 stars!!!

Eretz Israel Store
Estados Unidos
Aproximadamente 2 anos usando o app
DSers deixou uma resposta 23 de janeiro de 2025

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5 de fevereiro de 2025

Ótimo atendimento da Vivian, resolveu o meu problema muito rápido. Obrigado!

Versale Joias
Brasil
Mais de 1 ano usando o app
DSers deixou uma resposta 13 de fevereiro de 2025

Olá,

Muito obrigado pelo seu feedback! Ficamos felizes em saber que Vivian conseguiu resolver seu problema rapidamente. Nosso time está sempre pronto para ajudar!

Se precisar de qualquer suporte no futuro, não hesite em nos contatar.

Equipe DSers