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Adele was so helpful! I asked so many questions and was confusing myself but Adele was very patient with me and just kept explaining everything for me. We went back and forth for about 1.5 hours trying to get stuff fixed and just explaining stuff to me. Very very helpful! It's been a very long time since I had that great of service. Keep up the good work and give this person a bonus for their outstanding customer service!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Hi there
This is Villanelle from the customer service team.
Glad to assist you today.
They was very helpful and knowledgeable about what I needed to do. And let's not forget patient.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of working with Leana from the customer service team, and I must say, she provided an outstanding experience. Leana was incredibly attentive and empathetic from the start, listening carefully to my technical issues with the DSers app.
Her deep knowledge of the app and its functionalities was evident as she guided me through the troubleshooting process. Leana provided clear and concise instructions, making it easy for me to follow along and resolve the issues I was facing. Her patience and professionalism were truly commendable.
What impressed me the most was Leana’s ability to handle complex technical problems with ease. She remained calm and composed, finding effective solutions that exceeded my expectations. Her dedication to ensuring a smooth and efficient resolution was remarkable.
Thank you, Leana, for your exceptional technical support. You have made a lasting positive impression, and I am grateful for your assistance.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Start using after CJ. All is fine, Support team is awesome
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I was having an issue finding a supplier for a product, Sandy went above and beyond to help me. She not only found me a seconday supplier, but she also added it and set it up for me.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Top tier support! I was facing issues with my account in AliExpress but Zico with their support team was very helpful and responded within minutes! They helped me to find a solution to my problem fairly quickly and I am very satisfied with the platform thanks to Zico’s help!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I would recommend Dsers to any dropshipper as they have all the essential and more features to run the business , even i beginner can easily have help support. I talked to Chrissy and the agent was very helpful and was able to solved my issue.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Neva was EXCELLENT!
This is best chat experience I have ever had!
Neva was attentive and very informative. I finally understand the process after it being thoroughly explained.
Thank you, Neva!!!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Had an issue with trying to change shipping method, Adele was very helpful and walked me through it on their chat. She made it quick and easy !!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I recently had a few technical difficulties that I could not figure out by myself. I contacted support and had a lovely chat with Vivian, who was super quick to reply, incredibly polite and sorted out my issue very promptly.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team