Avaliações (31.580)
Refinar
-
Por avaliação
They have 24/7 customer service available on instant messenger, so I always get help in a minute or two of needing it. Very surprising how good the customer service, especially considering how most other companies are very difficult to get in contact with, they give very little info and are generally unhelpful.
These guys are helpful.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Luna did a fantastic job helping me get back into my account. Very professional experience and she kept me from being frustrated as I have with other online assistance. She was fast and to the point - just like I like it! Thank you Luna!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
this online e-commerce stuff is very frustrating and I have a lot of patience.I am not trying to be overconfident but it even makes me lose patience. I had a problem and got on chat with "Aimee" and she not only put up with my spiciness but helped fix my problem. I know the chat people put up with a lot out of us merchants and they are great at their jobs.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
We've been using DSers for a while and are extremely satisfied. The app has significantly improved our workflow and efficiency in e-commerce. The standout feature is the customer support, especially from Irene. She has been incredibly responsive and helpful, guiding us through any issue with speed and kindness.
DSers is user-friendly, offering features that streamline our online sales processes, from order automation to seamless integrations. The reliability of DSers is commendable, with minimal technical issues and when questions arise, support is quick to assist. Irene, in particular, not only resolved our problems efficiently but also offered valuable insights on making the most out of DSers.
We're delighted to have DSers as our partner and highly recommend it. Whether you're new to e-commerce or looking to simplify your operations, DSers is worth considering. A big thank you to DSers and especially to Irene for her exceptional support!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I HIGHLY recommend this app. Adele was SUPER helpful getting me started! Once I sent a chat, she responded in a matter of seconds. I'm currently on the free plan but after this, I will definitely upgrade as I see this is an app that I will be using a lot.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Chloe took the time to really explain some specific questions about signing up for a paid package, despite me having quite a few. That really set things in the right motion!
Date of experience: August 06, 2024
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Thank you Aurora, great support!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Support team it's great!, fast, accurate and on point.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
DSers‑AliExpress Dropshipping has the best customer support I have ever experienced. Their team is not only quick to respond but also very knowledgeable. They took the time to understand my issues and provided step-by-step solutions. Thanks to their outstanding support, my dropshipping business runs smoothly. Highly recommend their service!"
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I made my 1st sale but i accidently clicked fulfill. I next found out i had a mapping issue with the product. Luckily i contacted Blanca on messenger through Dsers and they helped me through the process and learn how to do things. Very helpful, kind and smart. Highly Recommend Dsers and Blanca in sorting your issues out.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team