Avaliações (31.500)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
19 de março de 2024

Thank you Alicia for your help, customer support is available in few minutes, and easy to communicate with by using messenger

LIFESSENTIALS
Reino Unido
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 20 de março de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Data de edição: 27 de setembro de 2024

Zico was very helpful and quick. He spent time researching the issue.

LunaAndHazel.com
Estados Unidos
11 meses usando o app
DSers deixou uma resposta 7 de agosto de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de março de 2024

Customer Support rep was friendly, knowledgeable, and Professional!
In addition to explaining the information I requested, Lena also provided illustrations of what to look for, which made the process as smooth as Oasis.

Best E-Com DeaLs
Estados Unidos
10 meses usando o app
DSers deixou uma resposta 21 de março de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de maio de 2024

Excellent service, and excellent technical support that solves any of your problematic issue, thank you very much Alice, she saved me from difficulties, helped me to understand all the little details of order processing, you are super!!!!

The Star Projectors
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 26 de maio de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

11 de maio de 2024

Unfortunately my problem was not solved because there is no specific feature in the application to solve it, but the support helped me a lot to find ways to work around this problem! A special thanks to Ivan, who attended me and was super friendly, helpful, and with a quick response.

Fembulous
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 12 de maio de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27 de junho de 2024

The customer services is excellent, big shout out to Chrissy, which was very helpful quickly. Dsers gives an enormous opportunity to grow a business, the Pro plan is a must have.

Jurismate
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 30 de junho de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de agosto de 2024

Colleen really helped me a lot! Great guy.

Dr.Pet
Áustria
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 1 de setembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8 de julho de 2024

In summary, I can say that (Rita)has been an invaluable resource for me. Her help has been outstanding, and I am immensely grateful for everything she has done. If you are looking for someone who can truly make a positive difference, Rita is the one you need. Highly recommended!

Ladylovesecrets
Suécia
2 meses usando o app
DSers deixou uma resposta 10 de julho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

1 de agosto de 2024

it was service from Maria she was so kind and walked me through the process.

Jenn Bee’s Pet Life
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 4 de agosto de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20 de maio de 2024

I recently contacted DSers customer support regarding an issue I was experiencing, and I must say, I was thoroughly impressed with the level of service I received. From the moment I initiated contact, Wendy from support team was prompt, courteous, and incredibly knowledgeable. She listened attentively to my concerns, provided clear and concise explanations, guided me through the entire process and provided updates on the system for me, what she did went above and beyond my expectation. I am very grateful. Big Thank You to Wendy !!!

Beautymexx
Reino Unido
4 meses usando o app
DSers deixou uma resposta 21 de maio de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team