Avaliações (31.346)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
26 de outubro de 2024

I had an issue with my Shopify store, and Luna from DSers support was an absolute lifesaver! She was incredibly helpful, patient, and quick to respond to my questions. Luna guided me step-by-step through the solution, making sure I fully understood each part of the process. Her support made a huge difference, and I felt genuinely cared for as a customer.

Big thanks to Luna and the DSers team for their exceptional support and for providing such a fantastic tool that simplifies dropshipping with AliExpress. Highly recommend both the DSers tool and their support team!

All State Market
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 27 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

12 de dezembro de 2024

I had a great support from Lucy. It’s fast and effective! Thank you Lucy.

Mammalook
Reino Unido
9 meses usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 de novembro de 2024

Thank you very much to Olivia for the help she gave me today. Very diligent, attentive to details, responsible and quick to respond. Thanks to the platform management for having such wonderful and responsive employees. I hope for long-term cooperation. I wish all the best and prosperity to the company.

CozyCelebration
Polônia
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 24 de novembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3 de dezembro de 2024

The customer service at DSER was fantastic! My rep was super helpful, friendly, and quick to resolve my issue. They made the whole process so smooth and easy. Definitely a 5-star experience!

TinyTruck
Estados Unidos
24 dias usando o app
DSers deixou uma resposta 4 de dezembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de novembro de 2024

I want to thank the tech support team, who respond instantly, solve the problem with great quality and speed! In 5 minutes, they fixed an issue that I couldn't even find on Google myself.
Thank you, Wendy, for the excellent work!

Miter shop
Polônia
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 24 de novembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de dezembro de 2024

Both the support girls were amazingly supportive and solved my problems and answered to all my questions and given me solutions as well. Best customer service ever… I really appreciate you guys

MasterQraft
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 de outubro de 2024

The best software I have tried. Premium functions for free, easy to understand, but the best part was the customer service. Sandy, who assisted me, offered to help, and with her incredible support, I was able to find the option I needed. Truly excellent service, 100/10.

Adventurous Gear Co
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 31 de outubro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de novembro de 2024

10/10 customer service and service of the software in general. Chloe was so helpful and kind, solved all my problems and was extremely quick to reply. DSers is a must have for everyone, amazing quality of service and the customer service is 10/10. Special thanks to Chloe, made everything so much easier..

BreatheMax
Austrália
2 meses usando o app
DSers deixou uma resposta 12 de novembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6 de dezembro de 2024

"I had a fantastic experience with the customer service team! Aimee She went above and beyond to help me with my issue and was so kind and patient throughout. It's rare to come across such exceptional service, and I truly appreciate the effort. Thank you!"

Flexstore
Canadá
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 9 de dezembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23 de novembro de 2024

Best of the best , thanks to the m I could fulfil my orders and have my sales going smoothly

Trade Japan
Japão
9 meses usando o app
DSers deixou uma resposta 24 de novembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team