DSers‑AliExpress Dropshipping , 24.859 avaliações

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
19 de fevereiro de 2024

I was stuck in an issue so I needed help to get out from there and that time Krystal was came out to me to help. She is very experienced and cool. She provide me solution within a very short time. DSers is best and Krystal is a best person in best place. Recommended

Jasmine OUTLET
Portugal
2 meses usando o app
DSers deixou uma resposta 21 de fevereiro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 de abril de 2024

Irene responsed to my message extremely fast and was very patient with me. Problem resolved. Fantastic service.

Kittiel
Eslovênia
3 meses usando o app
DSers deixou uma resposta 29 de abril de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 de março de 2024

Lucia from DSers is absolutely amazing! She went above and beyond to assist me with a stressful problem I was facing. Not only did she provide effective solutions, but she also did it with a kind and patient attitude. I truly appreciate Lucia's exceptional customer service skills and her commitment to ensuring customer satisfaction. Thank you, Lucia, for your outstanding support!

Anime Wonderland Store
Canadá
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 20 de março de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de março de 2024

Ralla was patient, kind, and a lifesaver! I signed up for Shopify/ DSers only a week ago, and had a lot of questions. I used the FB Messenger Chat option and had a quick reply in under a minute. I even left her hanging for 30 minutes while I was at work and she stayed with me the whole time until every question was thoroughly answered. She offered to log into my account to try and figure out the problems herself and sent detailed screenshots with bright red arrows and boxes to clearly show how to fix the issues. Thank you for your help Ralla :)

NiftyGripz™
Estados Unidos
8 dias usando o app
DSers deixou uma resposta 24 de março de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9 de março de 2024

the staff was very good, helped me step by step to fullfill my order.. my freelancer didnt tell me anything and i got more knowledge from talking to support at DSER. FAST replay and walked me throught it step by step.. awesome service!

kitchzor
Canadá
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 11 de março de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 de março de 2024

Myra was quick to respond to my question. She reviewed my product and ensured it was properly set up in the system. Thank you Myra for helping me out today.

Lucy and Dot
Estados Unidos
8 meses usando o app
DSers deixou uma resposta 17 de março de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 de março de 2024

amazing service and timely help to keep your business running smooth.

YYC Car Accessories
Canadá
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 5 de março de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 de março de 2024

I had an issue with an order and after contacting customer service I spoke with Sally, who was extremely professional, patient, and helped me solved my issue step by step. I am so appreciative of the service provided.

Thanks Sally
Keep up the good work.

Cherish chic
Estados Unidos
19 dias usando o app
DSers deixou uma resposta 18 de março de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

26 de abril de 2024

very fast and competent help. My problem has been solved, I will spend a lot less time on my orders in the future and the customers are happier too. Thank you

Little Lumina
Alemanha
23 dias usando o app
DSers deixou uma resposta 27 de abril de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de fevereiro de 2024

We've been using DSers for a while and are extremely satisfied. The app has significantly improved our workflow and efficiency in e-commerce. The standout feature is the customer support, especially from Irene. She has been incredibly responsive and helpful, guiding us through any issue with speed and kindness.

DSers is user-friendly, offering features that streamline our online sales processes, from order automation to seamless integrations. The reliability of DSers is commendable, with minimal technical issues and when questions arise, support is quick to assist. Irene, in particular, not only resolved our problems efficiently but also offered valuable insights on making the most out of DSers.

We're delighted to have DSers as our partner and highly recommend it. Whether you're new to e-commerce or looking to simplify your operations, DSers is worth considering. A big thank you to DSers and especially to Irene for her exceptional support!

SparkSphere
Suíça
23 dias usando o app
DSers deixou uma resposta 25 de fevereiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team