Avaliações (31.660)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
1 de outubro de 2024

I had a very big problem late at night. Bianca solved the problem and I am very grateful. Thanks so much

Sudeyo
Alemanha
Aproximadamente 2 horas usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 de agosto de 2024

Rita was very good in helping my log-in problems. I hope when I will have some problems again She will be the one to help me again. 5 star easy

Beauty Hurts
Eslovênia
5 meses usando o app
DSers deixou uma resposta 4 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

18 de julho de 2024

Thank you for help me alot

365.pet
Emirados Árabes Unidos
Mais de 1 ano usando o app
DSers deixou uma resposta 21 de julho de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 de julho de 2024

Maria was incredibly helpful in figuring out my DSers account and settings. She went above and beyond to assist me with fulfilling my first test order. Her customer service was exceptional, and I couldn't have done it without her support. Thank you, Maria!

Morphling
Emirados Árabes Unidos
8 meses usando o app
DSers deixou uma resposta 29 de julho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de agosto de 2024

Wendy was incredibly helpful in assisting me with splitting my order. Her support made the process smooth and hassle-free. Thank you!

Marvelle
Canadá
25 dias usando o app
DSers deixou uma resposta 22 de agosto de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

25 de agosto de 2024

I ran into one of the subscription issue with Dsers. Since, I did not used the feature I was billed for it! I contacted the Dsers support where Holly promptly helped me fixing the issue. Thank You Holly for your support and reffering me to the right department. Thank You.

Babes Fashions
Austrália
16 dias usando o app
DSers deixou uma resposta 26 de agosto de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de agosto de 2024

Sandy was awesome, very quick responses and great information!

Aventacy
Austrália
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 19 de agosto de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 de agosto de 2024

With the in-built Customer-Support Live-chat feature, Colleen was immediate, thorough and patient, clearly explaining how to fix a mistake in mapping multiple sources. My store is back to automated fulfillment, and selling like hotcakes. Happy Merchant Middleman.

K9 Sanctuary
Austrália
4 meses usando o app
DSers deixou uma resposta 5 de agosto de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de agosto de 2024

I feel great, fast support as needed

My Store
Vietnã
8 dias usando o app
DSers deixou uma resposta 1 de setembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 de julho de 2024

Muito atenciosos e sempre me ajudaram de pronto! Muito obrigado Dsers

Loja Lavyk
Brasil
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 21 de julho de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team