Avaliações (31.660)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
1 de agosto de 2024

Really appriciated support with Villanelle . My questions was answered quickly and everything was solved in few minutes. Thanks

La Chattitude
Canadá
6 meses usando o app
DSers deixou uma resposta 4 de agosto de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

13 de agosto de 2024

Blaca is a nice person she help me to fix some stuff she is very focused in his work, Wich is why I came to give review

ALFA_ODO STORE
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 14 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24 de julho de 2024

Isak from Dsers support was extremely helpful. He was very patient and attentive. Checking back frequently and had very fast response time. If I could give him 6 stars I would. Perfect service.

Essenciaa
Estados Unidos
10 meses usando o app
DSers deixou uma resposta 25 de julho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 de setembro de 2024

Chloe was really helpful and helped me with my issues

My Store
Reino Unido
1 dia usando o app
DSers deixou uma resposta 17 de setembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 de agosto de 2024

Thank you for your fast reply and awesome input Lena!!! I wanted to take a moment to express my sincere gratitude for the exceptional customer service you provided during my recent interaction with you.

Your professionalism, patience, and genuine care in addressing my concerns were truly remarkable. You went above and beyond to ensure that my issue was resolved swiftly and satisfactorily. Your attention to detail and commitment to excellence did not go unnoticed, and it made a significant difference in my experience.

Thank you for making a potentially stressful situation much more manageable and for exemplifying what outstanding customer service looks like. I am genuinely impressed and very appreciative of your efforts.

Ruflexed
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 8 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de agosto de 2024

Thank you Celia so much for your prompt and helpful assistance! Your support was incredibly friendly and efficient, making the process smooth and stress-free.

Keep up the great work, Celia!

Favolor.com
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 15 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

7 de agosto de 2024

I got great support from Chrissy today. Chrissy is great and helped me a lot.

Aqua Layouts
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 8 de agosto de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 de julho de 2024

I recently had the pleasure of working with Aimee from DSers customer service, and I am beyond impressed with the assistance I received. Aimee was incredibly nice and attentive, taking the time to understand my issue thoroughly. Her expertise and patience in guiding me through the solution were outstanding. She not only fixed my problem efficiently but also made the whole experience pleasant and stress-free. Thank you, Aimee, for your exceptional service! You’ve made a loyal customer out of me.

Sanrio Center
Estados Unidos
11 meses usando o app
DSers deixou uma resposta 24 de julho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

12 de agosto de 2024

Olá, gostaria de agradecer seu atendimento de excelencia e por me ajudar a agilizar meu processo.

My Store
Brasil
2 meses usando o app
DSers deixou uma resposta 13 de agosto de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 de agosto de 2024

Selena is the best! i had a shipping problem with my shopify store and Selena was able to isolate the problem effortlessly for me just by running through a few things.
Quick response time and straight to the point. Selena has been a great help for solving my problem.

WirelessGlow
Canadá
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 14 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team