Avaliações (31.660)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
26 de junho de 2024

I had an issue with Dsers, and I wanted to contact the Customer services by chat to be reassured about my Orders.
Lucy reached out very quickly and explained very clearly what is my solution.
I am 100% satisfied of her great work !!

Studio AMBA
França
3 meses usando o app
DSers deixou uma resposta 27 de junho de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de novembro de 2024

Je tiens à remercier Chloe pour son aide exceptionnelle ! Elle a fait preuve d’une grande efficacité et d’une patience admirable. Grâce à son soutien, j'ai pu résoudre mon problème rapidement et sans stress. Merci beaucoup, Chloe, pour votre professionnalisme et votre gentillesse !

BIBI
Canadá
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 10 de novembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10 de outubro de 2024

Ich bin absolut begeistert von der schnellen und effizienten Hilfe, die ich vom DSers-Kundensupport erhalten habe. Mein Problem wurde innerhalb kürzester Zeit gelöst, und ich habe sofort die richtigen Antworten bekommen. Der Kundenservice ist sehr professionell und freundlich, was den gesamten Prozess unglaublich angenehm gemacht hat. Ich bin sehr zufrieden und kann DSers jedem weiterempfehlen, der auf schnelle und zuverlässige Unterstützung Wert legt!

IdealForLife
Alemanha
21 dias usando o app
DSers deixou uma resposta 15 de outubro de 2024



Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6 de abril de 2024

Alice from DSERS provided an exceptional service experience, significantly surpassing my expectations. From the very beginning, Alice demonstrated a profound understanding of the DSERS platform, ensuring that my journey through the various features was smooth and comprehensible. She delivered step-by-step instructions, coupled with illustrative screenshots and detailed explanations, that guided me through the intricacies of utilizing DSERS effectively. This personalized approach not only enhanced my learning experience but also instilled confidence in navigating the platform on my own. Thanks to Alice's meticulous and patient guidance, I was able to save countless hours that would have otherwise been spent trying to figure out the system. Her dedication and expertise are truly commendable, making my interaction with DSERS not just educational but also genuinely pleasant. Alice's support is a testament to the outstanding customer service that sets DSERS apart in the digital marketplace. Thank you Alice for all your help :)

Magnetic Beauty
Austrália
3 meses usando o app
DSers deixou uma resposta 7 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de julho de 2024

Thank you Rfimp for your help with my questions. TOP app!

Loja Fexx
Brasil
Aproximadamente 4 anos usando o app
DSers deixou uma resposta 24 de julho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 de julho de 2024

Olivia was very helpful, quick to respond and friendly. She resolved my issue with placing an order through the Dsers App to AliExpress within a few moments. Thank you!

June and Seneca
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 21 de julho de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de setembro de 2024

Super application, très utile pour mon site.
Permet de traiter avec rapidité les commandes.

Très bon service client en cas de problème, un grand merci à Lydia!

Asarhomefinds
França
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 8 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

9 de outubro de 2024

Parabens pela empresa tão qualificade e profissional , e parabens pelos colaboradores e lideres desta empresa , que atuam maravilhosamente bem no setor de suporte , fui atendido pela Lena , e ela sanou todas as minhas duvidas , gentil e cortez , miha primeira experiencia com a plataforma foi otima , parabens a todos os enviolvidos nisso , voces são demais !!

Portal Leste
Brasil
27 dias usando o app
DSers deixou uma resposta 15 de outubro de 2024



Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de maio de 2024

for lsla,

she is a great person that was really fast in solving my problem and is very kind with her sentences. I hope that my message reach to the managers, about how helpful she is. Thank you.

Dystrus
Alemanha
7 meses usando o app
DSers deixou uma resposta 7 de maio de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 de julho de 2024

Just wow ! what a lovely customer service
glad that i made the right choice

My Store
Emirados Árabes Unidos
7 meses usando o app
DSers deixou uma resposta 18 de julho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team