Avaliações (31.661)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
17 de julho de 2024

Rin provided exceptional service and helped me solve a few problems. Rin's knowledge of the DSers platform synced with Shopify was evident. Thank you!

Crisp Abodes
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 21 de julho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8 de setembro de 2024

Thank you for helping me setting up my account. cheers

Mxei
Reino Unido
28 dias usando o app
DSers deixou uma resposta 10 de setembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 de agosto de 2024

Lena was extremely helpful. She answered all my questions and guided me in solving the problems I was having.

The ink stone
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 20 de agosto de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Data de edição: 8 de novembro de 2024

11.8.24 Today I was helped by Wendy and she was able to help me resolve my issue. Extremely satisfied.

old review
Vivian answered my question about payments linking between DSers and AliExpress. Extremely Satisfied

Palms in the Bush
Estados Unidos
Quase 2 anos usando o app
DSers deixou uma resposta 10 de junho de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 de julho de 2024

Olivia was great! Patient and took the time to understand the situation. Problem solved within no time, troubleshooted and gave me a solution, that’s good service.

Marshall Trading Post
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 21 de julho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

11 de abril de 2024

Chrissy was amazing!! if I could I would give 10 stars! over the top helpful i'm new to this whole drop shipping and, Chrissy was patient with me and walked me though it all. Even after seeing that I had messed up on my account. Thank you so much Chrissy!

Home Crafty Castle
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 14 de abril de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 de junho de 2024

I had my first experience with customer support recently, and it was exceptional thanks to Aimee! Aimee responded promptly and provided accurate, detailed answers to my inquiries. She demonstrated a deep understanding of my needs and presented solutions in a clear and memorable manner, making implementation effortless. Aimee, I cannot thank you enough for your expertise and kindness. You truly excel at your job, and I am grateful for your outstanding support!

BazaarBlaze
Espanha
7 meses usando o app
DSers deixou uma resposta 10 de junho de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11 de abril de 2024

DSers has been a game-changer for my e-commerce business! Its intuitive interface, seamless integration with my online store, and efficient order processing have streamlined my workflow immensely. With DSers, I can easily manage multiple suppliers, track shipments, and fulfill orders with just a few clicks. The automated features save me valuable time and ensure accuracy in every transaction. I highly recommend DSers to any online retailer looking to simplify their operations and boost productivity!

Viviana Vittori
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 14 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de março de 2024

Sylvia is the best there is, she gave me the best service there is and I was very happy that she helped me and really made an effort and in the end helped me with everything. Kudos to her that there will be more representatives like her. Thank you Sylvia

Offnix
Israel
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 20 de março de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de abril de 2024

I had an incredibly positive experience with the DSers support team, especially with Sherry. From the first contact, she was extremely attentive, patient, and effective in solving my doubts and issues. It's rare to find such a dedicated and committed professional to customer satisfaction as Sherry has proven to be.

She didn't just answer all my queries in a clear and comprehensible manner but also went the extra mile to ensure that I was completely satisfied with the solutions provided. Her professionalism and ability to handle situations truly stood out.

I highly recommend DSers' service for having professionals like Sherry on their team. Her assistance made my experience with the platform much smoother and more enjoyable. It's a pleasure to know that we can count on such efficient and friendly support.

Thank you, Sherry, for all the help. You really made a difference!

Luv Meows
Brasil
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 22 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team