Avaliações (31.661)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
15 de abril de 2024

I had an excellent experience with Sandy from DSers support. He was incredibly attentive and helpful throughout the entire process. Sandy resolved all my doubts and provided step-by-step guidance to ensure everything was set up correctly for my orders. His patient and detailed explanations made the process smooth and easy to understand. I highly appreciate his assistance and highly recommend his services to anyone using DSers. Thank you, Sandy, for your outstanding support!

DotsPaw
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 17 de abril de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16 de abril de 2024

I needed some assistance from DSers support team and Villanelle was there to help:
Villanelle was soooo patient, professional and she knows her tools.
Villanelle made me feel that she is dealing with her own issue and did not leave me until I confirm that it was fixed properly and got my full satisfaction. I really thank her and that will encourage me dealing with you always.
Dr. Sameh El-Hadi

simsimfinds
Canadá
5 meses usando o app
DSers deixou uma resposta 17 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de setembro de 2024

Celia was very helpfull, her support helped me out :)

Snorkel Azores
Portugal
22 dias usando o app
DSers deixou uma resposta 4 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17 de setembro de 2024

Great customer service

WTF Wearables
Emirados Árabes Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 18 de setembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 de abril de 2024

I had a problem related to the settings in the ADVANCED section, but not knowing how to set it, I turned to the DSers consultants.
Here I discovered Jesse who immediately helped me. Now my product setting operations in Dsers go much faster. I recommend that you seek the help of DSers specialized consultants.
Thank you Jasse

Cloud29.eu
Romênia
10 meses usando o app
DSers deixou uma resposta 21 de abril de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

27 de março de 2024

I recently reach out to Dsrs customer support for assistance with an issue I was having with an order that we placed, and had the pleasure of being assisted by Sandy, I need it help with processing order through Dsrs Sandy provided me with exellent support that exceeded my expectations. From the moment I initiated the chat, Sandy was prompt, courteous, and highly knowledgeable. Thank You Sandy.

Velozzo
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 28 de março de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

5 de agosto de 2024

A very good plugin to get you started. Support online 24/7 and always happy to help. In my case Vivian helped me, he explained everything and helped me. Thank you

My Store
Reino Unido
14 dias usando o app
DSers deixou uma resposta 6 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28 de abril de 2024

I love Dsers, makes it so so easy to handle and fulfill orders.
I use also CJ dropshipping but at the end i find always the perfect match products on DSERS , Cj is kind of complicated and prices much higher.
Also support is amazing, in just 2 minutes with the help of Isla, i fixed a ''ghost order'' that was not being fulfilled, due to some mistake of mine, with the help of their staff .Thanks a lot isla

Styglo
Portugal
3 meses usando o app
DSers deixou uma resposta 5 de maio de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de julho de 2024

Thank you Rita for helping me out! Dsers has excellent customer service. Super fast and super helpful!

Elemental Outerwear
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 29 de julho de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de julho de 2024

Today I worked with Aimee and it was a wonderful experience! She was very helpful and guided me through the process reassuring me that there would be no troubles, Aimee was extremely patient and considerate, I hope to work with her in the future if I ever need help again!

Glowing Hat
Panamá
29 dias usando o app
DSers deixou uma resposta 17 de julho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team