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Servico de soporte Rfimp me ajudo rápidamente y estoy contento con su servicios
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had some problems with my first order and Aimee did an amazing job to help me figure out what was happening. She was quick and polite. Really happy with how easy it was to fix.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I received excellent assistance from Aurora in migrating my store to Shopify. All the products were properly mapped and are ready to go. I highly recommend Dsers to all dropshippers!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I've been using DSers for quite a while and it's been very efficient in order fulfillment. When I ran into an issue with Aliexpress' strange error, I've contacted their support via chat and Aimee was very fast and helpful to resolve the issue. Many thanks!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
it was service from Maria she was so kind and walked me through the process.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Dsers is the best really, i needed some help with an issue i had and i got replied by Raphael within seconds, he solved my problem, was really helpful and nice!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Customer service is very good, they are always right there for me when I need them and as a new user, I feel very supported. However it can take hours on chat to resolve things and spread through the week this has been very disruptive for my work. Today I spent over 4 hours on an error that has cost me in time and money which was due to their mixed information and lack of clarity. The 4 stars is simply for the issues and the time taken without compension. The customer service staff really do their best, finding resolutions and for making the experience somewhat more pleasant, they are 5 stars.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
perfect and patient
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Cynthia from Dsers Support was just wonderful! Kind, patient, explained how to fix things clearly and was able to assist all my issues I had been having for weeks now. Thank you Cynthia!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I've been using DSers for a while now, and I can confidently say it's been a game-changer for my dropshipping business on Shopify. The platform is incredibly user-friendly, making it easy to find and import products from AliExpress. But what truly sets DSers apart is their outstanding customer support.
Recently, I encountered a bit of a snag with order fulfillment. Thankfully, Rfimp from the DSers team jumped in and went above and beyond to help. They were incredibly patient, knowledgeable, and guided me through the process step-by-step until everything was resolved. Their prompt and friendly assistance saved the day!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team