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Im a new user of DSers and had a question. Was helped very fast by Raphael. Can not comment on the rest of the service just yet, but the customer service & response was very fast and clear!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Had some tiny problems I had to fix, and Cynthia from customer support was extremely quick and professional in helping me. Most pleasant experience and staff, 5 stars.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Jacinta helped me fix a fulfilment problem I was having. She was very nice and made sure that all my questions were answered.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I got help from Maria with a fulfillment problem. She answered me REALLY fast and fixed the problem in less than 2 minutes. REALLY great customer service, I'm satisfied :)
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Had a brilliant experience with customer service with Eden! I had a problem mapping a product and within one minute it was done! Absolutely wonderful! Thank you Eden!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had an issue with an order and after contacting customer service I spoke with Sally, who was extremely professional, patient, and helped me solved my issue step by step. I am so appreciative of the service provided.
Thanks Sally
Keep up the good work.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Since this was my first request for help with Dsers , Chrissy was very instant with my email enquiry and pointed me in the right direction with an instant email reply.
Chrissy was extremely helpful with my enquiry. I am very happy with Chrissy as being part of the support team.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Very Good Communication I'm very satisfied with that
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Chloe took the time to really explain some specific questions about signing up for a paid package, despite me having quite a few. That really set things in the right motion!
Date of experience: August 06, 2024
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
i had trouble with one of my order that was showing unfullfilled status.I messaged dsers help,I Found LILY there.I must say it was a great help from her.She was so patient with me and helped me with all the processing work.Great work Lily
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team